Trainee Field Service Engineer in Bishopbriggs, East Dunbartonshire

Energy Jobline CVL; Bishopbriggs; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading appliance service provider is looking for a Trainee Field Service Engineer in Bishopbriggs, United Kingdom. You will visit customers' homes to diagnose and repair appliances, providing excellent customer service. The position requires a full UK driving licence and a passion for problem-solving; no prior experience is necessary. The role offers competitive pay, bonuses, and a fully equipped company van.

Benefits

Commission + overtime opportunities

Fully equipped company van + fuel card

20 days holiday + bank holidays

Access to Perkbox (discounts, perks & treats)

Career progression opportunities

Qualifications

• Passionate about customer service.
• Interest in electrics, mechanics or hands-on problem-solving.
• Full UK manual driving licence.
• Physically fit – able to move and lift appliances.
• No previous field engineering experience required.

Responsibilities

• Drive your own Hotpoint van to customer appointments.
• Diagnose and repair appliances such as tumble dryers, electrical cookers and washing machines.
• Provide top-notch customer service.
• Manage your tools and spare parts stock.
• Promote Hotpoint products to customers.

Skills

Customer service passion

Interest in electrics

Hands-on problem-solving

Job description

About the Role

As a Trainee Field Service Engineer you will be on the road, visiting customers' homes to diagnose and repair household appliances. You will be the friendly face of Hotpoint, helping people get their appliances back up and running.

Key Responsibilities

• Drive your own Hotpoint van to customer appointments
• Diagnose and repair appliances such as tumble dryers, electrical cookers and washing machines
• Provide top‑notch customer service
• Manage your tools and spare parts stock
• Promote Hotpoint products to customers

Training Journey

• Welcome Induction (2 days) – meet your team, collect equipment and learn key safety information
• Shadowing – follow an experienced engineer on the road to see the job in action
• Phase 1 Training (3 weeks) – technical training at our specialist centre in Peterborough
• On‑the‑Job Learning (6‑9 months) – build your skills with real customers
• Phase 2 Training (2 weeks) – level up your knowledge by learning another appliance

What You'll Need

• Passionate about customer service
• Interest in electrics, mechanics or hands‑on problem‑solving
• Full UK manual driving licence
• Physically fit – able to move and lift appliances
• Eligible to work in the UK
• No previous field engineering experience required – a great attitude and willingness to learn is enough

What's In It for You

• Pay: £25,397 – £27,000 per year (daily rate via umbrella company)
• Bonuses: commission + overtime opportunities
• Vehicle: fully equipped company van + fuel card
• Time Off: 20 days holiday + bank holidays, increasing to 25 days once permanent
• Benefits: access to Perkbox (discounts, perks & treats)
• Progression: chance to move into a permanent role within 12 months with even more rewards

Why Choose Hotpoint

• Learn from industry‑leading training
• Join a globally respected brand trusted by millions
• Enjoy a secure career path with opportunities to grow
• Be part of a team that values skill, effort and dedication

Ready to Apply?

This is more than just a job – it’s the start of a long‑term career where you’ll learn new skills, meet great people and be proud of what you do. Hit Apply to take the first step to becoming a fully qualified Field Service Engineer with Hotpoint.

For further information please contact Jodie.