Trainee Field Service Engineer

Additional Resources; United Kingdom; On-site; GBP 28,000; Full time

Job summary

A well-established company in the United Kingdom is seeking a Trainee Field Service Engineer (Electrical & Mechanical) to support service, maintenance, and repair operations. The ideal candidate will assist with the maintenance and installation of security equipment and possess prior field service experience. This position offers a salary of £27,540, comprehensive training, and various benefits including paid travel time and overtime opportunities.

Benefits

Competitive Salary

Overtime opportunities

Paid travel time

Comprehensive training

25 days annual leave

Workplace pension

Employee Assistance Programme

Increasing sick pay entitlement

On-call allowance

Qualifications

• Prior field service experience preferably in mechanical or electrical environment.
• Skilled in diagnosing faults and carrying out equipment repairs.
• Confident using tablets or mobile devices for job management.
• Full UK driving licence.

Responsibilities

• Assisting with the maintenance, installation, and repair of specialist security equipment.
• Troubleshooting and resolving technical issues.
• Updating service records via a mobile device or tablet.
• Managing and maintaining van stock and ensuring tools are in good order.
• Providing excellent customer service.
• Working to accommodate evening and weekend call-outs.

Skills

Field service experience

Fault diagnosis

Confident with mobile devices

Full UK driving licence

Job description

Overview

An opportunity has arisen for a Trainee Field Service Engineer (Electrical & Mechanical) to join a well-established company specialising in the design, manufacturing, and installation of high-quality physical security and entrance-control solutions.

As a Trainee Field Service Engineer, you will be learning hands-on, supporting service, maintenance, and repair operations across various client sites.

This is an on-field role offering a salary of £27,540 and benefits.

Responsibilities

• Assisting with the maintenance, installation, and repair of specialist security equipment.
• Troubleshooting and resolving technical issues in a timely and efficient manner.
• Updating service records via a mobile device or tablet.
• Managing and maintaining van stock and ensuring tools and equipment are in good working order.
• Providing excellent customer service while representing the business professionally.
• Working flexibly to accommodate occasional evening and weekend call-outs in line with service demands.

What we are looking for

• Prior field service experience preferably in mechanical or electrical environment.
• Skilled in diagnosing faults and carrying out equipment repairs
• Confident using tablets or mobile devices for job management
• Full UK driving licence

All applicants will be subject to a vetting process in line with industry standards, including an Enhanced DBS check. Any disclosures will be reviewed on a case-by-case basis.

Shift / Overtime

• Timings: 8am - 5pm
• 40 hours per week
• On call duty / emergency call outs: £125
• Overtime: Monday - Saturday: £22 per hour
• Sundays and bank holidays: £25 per hour

What's on offer

• Competitive Salary
• Overtime opportunities with enhanced rates.
• Paid travel time for early starts or late finishes.
• Comprehensive training and development plan.
• 25 days annual leave plus 8 bank holidays.
• Workplace pension (employee 5%, employer 3%).
• Access to an Employee Assistance Programme offering same-day GP consultations, physiotherapy, and wellbeing support.
• Increasing sick pay entitlement with length of service.
• On-call allowance and structured rota once fully trained.

Additional information

This is a great opportunity to develop your career with a leading specialist in security solutions!

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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