Trainee Field Service Engineer

TXP; Huddersfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading appliance service provider is seeking a Trainee Field Service Engineer in Huddersfield. This role offers hands-on training to diagnose and repair appliances, backed by a supportive learning journey. If you have no experience but a passion for fixing things and providing excellent customer service, this could be the opportunity for you! Enjoy a varied job with support from day one.

Qualifications

• No prior experience required, training provided.
• Enjoy working hands-on to fix appliances.
• Must have a valid UK driving license.

Responsibilities

• Drive to customer appointments across the region.
• Diagnose and repair household appliances.
• Provide great customer service and support.

Skills

Customer service

Mechanical skills

Problem-solving

Job description

Start Your Career as a Trainee Field Service Engineer with Hotpoint

Are you ready to launch a hands‑on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed!

If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.

About the Role

As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.

What you'll be doing

• Driving your own Hotpoint van to customer appointments
• Diagnosing and repairing appliances such as tumble dryers, electrical cookers, washing machines
• Providing top‑notch customer service
• Managing your tools and spare parts stock
• Promoting our trusted Hotpoint products

Your Training Journey

We'll fully support you from day one with a blend of classroom learning, hands‑on experience, and on‑the‑job training :

• Welcome Induction (2 days) – Meet your team, collect your equipment, and learn key safety info
• Shadowing – Join an experienced engineer on the road to see the job in action
• Phase 1 Training (3 weeks) – Technical training at our specialist centre…