Trainee Field Service Engineer

TXP; Crawley; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading household appliances brand is looking for a Trainee Field Service Engineer in Crawley. This role involves driving a company van, diagnosing and repairing appliances, and providing exceptional customer service. You will receive world-class training and have opportunities for growth. Starting pay is £27,000 with increases after 6 months, plus benefits like a company van, holidays, and access to discounts.

Benefits

£27,000 salary increasing after 6 months

Company van and fuel card

20 days holiday + bank holidays

Access to Perkbox

Comprehensive training

Qualifications

• Passion for great customer service.
• Full manual UK driving licence.
• Right to work in the UK.
• Physical fitness to handle heavy appliances.

Responsibilities

• Drive a van to customers' homes.
• Diagnose, repair, and test appliances.
• Deliver fantastic customer service.
• Keep tools and stock in top condition.
• Promote Hotpoint's products.

Skills

Customer service

Mechanical skills

Electrical skills

Attention to detail

Job description

Overview

Ignite Your Future as a Trainee Field Service Engineer with Hotpoint!

Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.

If you're passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!

Responsibilities

• Take the wheel! Drive your very own Hotpoint van to customers' homes
• Show your skills! Diagnose, repair, and test appliances to bring them back to life
• Be the face of Hotpoint! Deliver fantastic customer service
• Stay sharp! Keep your tools and stock in top-notch shape ready to go
• Level up! Promote Hotpoint's incredible products

We offer hands-on training that's as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you'll be ready to tackle any household appliance issue like a pro!

What It Takes to Join Our Team

• A passion for great customer service with energy and attention to detail.
• A full manual UK driving licence and the right to work in the UK.
• A love for all things mechanical, electrical, or engineering (experience is a bonus!).
• Physical fitness to handle heavy appliances

What’s in It for You?

• Pay: £27,000 increasing to £28,000 after 6 months (daily rate equivalent paid via an Umbrella company) + commission + overtime.
• A fully equipped company van and fuel card
• 20 days holiday + bank holidays
• Access to Perkbox for discounts, treats, and more.
• First-class training for the very best start in a new career.
• A chance to land a permanent role with even more perks, bonuses, and benefits!

Training: Your Roadmap to Success!

Our Academy ensures you're supported every step of the way:

• 2-Day Induction: Welcome to HQ! You'll get your kit, learn safety essentials, and meet the team.
• Shadow an Expert: Hit the road with an experienced engineer to see what the job's really like.
• Phase 1 Training: 3 weeks of in-depth learning at our training centre.
• On-the-Job Practice: up to 6 months to perfect your skills in the real world.
• Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.

Why Hotpoint?

• Receive world-class training from expert engineers & trainers
• Enjoy a clear progression path with endless opportunities to grow.
• Have the security of working with a trusted global brand.
• Earn great rewards while doing something you love.

Your Adventure Starts Here! This isn't just a job-it's a career that's exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way.

Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint