Trainee Dispenser

The Boots Company PLC; Earlestown; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discretionary Christmas Gift Payment

Generous staff discount

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Access to TELUS Health counselling

Job summary

The Boots Company PLC is seeking a Trainee Dispenser to work in-store across UK locations. You will support the pharmacist and healthcare team while you complete your Dispenser training (NVQ2). Duties include greeting customers, dispensing prescriptions, and giving advice to help patients manage their medicines safely.

No prior experience required; full training provided. The role is based in-store within the UK with a focus on patient care and store-based pharmacy services.

Qualifications

• Desire to learn and complete the Dispenser training programme (NVQ2).
• Current and valid UK right to work. Not eligible for sponsorship for a Skilled Worker Visa.
• Remote applicants will not be considered; role is in-store in the UK.

Responsibilities

• Complete your training for the Pharmacy Advisor NVQ2 programme.
• Prescription dispensing while ensuring safe supply of medicines (ordering, labelling, dispensing, endorsing, collection).
• Collaborate with health professionals in-store to deliver pharmacy services.
• Provide care and advice to patients about medicines and refer queries to the Pharmacist as appropriate.
• Follow SOPs to support safe and legal dispensing of prescriptions.
• Keep up to date with new store technologies and processes.

Skills

Willingness to learn

Customer service mindset

Education

NVQ2 Dispenser Training

Job description

The hourly rate for this role is £13.12 and up to £15.10 across selected locations within London.

No previous experience is required, and full training will be provided.

About the opportunity

As a Trainee Dispenser working within one of our stores, you will be key member of our pharmacy team as you support the pharmacist and other healthcare professionals in your store to ensure the safe and efficient delivery of pharmacy and healthcare services. Working within the healthcare department of the store whilst you complete your Dispenser training (NVQ2), you will spend your time building great relationships with patients by listening and understanding their needs. From greeting customers, dispensing prescriptions and ensuring the safe sale of medicines, to providing advice using your healthcare knowledge to support patients in making informed decisions about their health and wellness – you’ll get to make a difference every day.

This is a role based in store within the UK. Remote applicants will not be considered and applications from candidates outside the UK will not be progressed unless relevant UK qualifications and right to work can be confirmed and evidenced.

Key responsibilities:

• Complete your training for the Pharmacy Advisor NVQ2 programme
• Prescription dispensing whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions.
• Work with the other healthcare professionals in your store to assist in the management and delivery of pharmacy services
• Provide care and advice to patients about medicines and to refer queries to the Pharmacist as appropriate.
• Following Standard Operating Procedures (SOP) to support the safe and legal dispensing of prescriptions
• Keeping up to date with new innovations in store and comply with operational processes.
• Support patients to manage their prescriptions their way with reliable repeats and manage their medicines effectively to promote adherence and reduce waste.

Working with evolving technologies within store, you will have the opportunity to work with new systems, which helps to develop the traditional dispensing processes to further improve patient safety and release your time to spend more time with patients. You will be provided with regular updates and training to develop your healthcare knowledge, as well as plenty of career development options including the opportunity to train as a Pharmacy Technician or as part of the store leadership team.

What you’ll need to have:

• Desire to learn and complete the Dispenser training programme (NVQ2)
• Current and valid UK right to work. This role is not eligible for sponsorship for a Skilled Worker Visa.

It would be great if you also have

• Experience working in community pharmacy

Our benefits

• Discretionary Christmas Gift Payment
• Generous staff discount
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.