Trainee Conductor Talent Pool (Customer Experience Professional) Sheffield

TransPennine Express Limited; Sheffield; On-site; GBP 27,000 - 37,000; Full time

Job summary

A leading train service provider is seeking a Trainee Conductor in Sheffield. You will welcome passengers and ensure smooth journeys while receiving structured training to become a Qualified Conductor. The ideal candidate enjoys customer interaction and can handle pressure. Competitive pay and benefits such as free travel and a generous pension plan are included.

Benefits

Competitive Pay

Free travel

Discounts on high streets

Generous pension plan

Employee Assistance and Wellbeing Portal

Qualifications

• Over 18, living within 60 minutes of Sheffield.
• Able to pass medical, drug and alcohol screening.
• Non-defective colour vision and no laser eye surgery.

Responsibilities

• Welcome passengers and solve problems during journeys.
• Complete training to progress from Trainee to Qualified Conductor.

Skills

People person thriving under pressure

Flexible and ready for irregular shifts

Job description

Trainee Conductor Talent Pool (Customer Experience Professional) Sheffield

TransPennine Express, Sheffield

£33,693 per year – estimated

Ready to accelerate your career? As a Conductor, you will be the heartbeat of every journey, the friendly face that welcomes passengers and the problem‑solver who keeps trains moving when challenges arise.

Why settle for ordinary when you can be extraordinary?

With classroom learning and hands‑on experience, you will progress from Trainee to Qualified Conductor in just three months. You will learn routes, rules, ticketing and customer care while building confidence and resilience under pressure.

What's in it for you?

• Competitive Pay – £27,877 during training, rising to £36,411 once qualified.
• Free travel, large family discounts and savings on other train operators (T & C apply).
• Cycle to Work, Car Salary Sacrifice, high‑street discounts and a generous pension plan.
• Structured training, personal development plans and excellent prospects for advancement.
• 24/7 Employee Assistance and Wellbeing Portal for finance, family, health and well‑being support.

What we're looking for:

• People person thriving under pressure.
• Flexible and ready for irregular shifts.
• Over 18, living within 60 minutes of Sheffield.
• Able to pass medical, drug and alcohol screening.
• Non‑defective colour vision and no laser eye surgery.

Your journey to success:

Apply online, ace the psychometric tests, impress at interview and complete medical checks. Then you are on track for an exciting career where you make a real difference every day.

Why join us?

At TransPennine Express, we help people reach their full potential. You will be part of the rail industry transformation and lead it. Our values encourage freedom, collaboration and respect for every individual. Whatever department you join, from the tip of the train to the tail, our focus is heading full speed into the future. If making people smile gives you a sense of belonging and raising standards is second nature, we would love to have you onboard.

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