Trainee Client Advisor

JobStart Scheme; Belfast; On-site; GBP 60,000 - 80,000; Part time

Job summary

A consultancy company in Belfast is seeking an individual for a temporary role focusing on managing client portfolios and projects. Responsibilities include attending client meetings, reporting on progress, and ensuring high quality customer experiences. The ideal candidate holds a recognised degree and has at least one year of relevant experience, along with excellent communication and organisational skills. This position offers flexible working hours up to 25 per week, with competitive pay rates based on age.

Qualifications

• A minimum of one year’s experience in relevant fields.
• Experience preparing and submitting funding applications.
• Experience working with 3rd sector organisations.

Responsibilities

• Manage a portfolio of clients and projects.
• Attend planning meetings to identify client needs.
• Provide regular update reports on work completed.

Skills

Excellent communication skills verbal and written

Excellent organisation and time management skills

Self-motivating approach to work

Interpersonal skills

Ability to keep accurate records

Working knowledge of Microsoft Office applications

Ability to work on own initiative

Report writing skills

Ability to work under pressure

Education

Recognised Degree - Any subject

Job description

THE EMPLOYER IS: S3 SOLUTIONS
Established in 2013, S3 Solutions is an independent consultancy company. We focus our work specifically on the community & voluntary and public sectors. At S3 Solutions, we provide four distinct but connected services dedicated to supporting organisations on their mission to deliver positive social change.
FundReady - Practical support to write and submit funding applications and access to our grant funding database with up-to-date information on all the latest funding opportunities.
ImpactReady - Online software and consulting services that simplify the evaluation process and make impact measurement easier.
AccountsReady - Sector specific accounting service for the Third sector and not for profit organisations.
S3 Consulting - Feasibility study, strategic planning, business case and master planning services.

Responsibilities

• Support the management of a portfolio of clients on a monthly retained basis and/or a portfolio of client projects.
• Attend client planning meetings with line manager to identify needs/priorities and put in place a client work plan focused on key priorities and actions.
• Assist with high levels of engagement and communication with clients, this includes face-to-face meetings, emails and telephone calls.
• Assist with the provision of a high-quality customer experience for all clients.
• Reporting directly to your line manager on a daily, weekly and monthly basis.
• Provide regular update reports on work completed for client portfolios.
• Administration tasks based upon the needs of clients.
• Support client advisor, consultants etc with consultation, desk research and report writing where applicable.
• Work as part of a team to assist with deadlines and large workloads.
• Manage time efficiently and effectively, particularly with regard to work-based deadlines.
• Carry out duties and responsibilities at all times in compliance with S3 Solutions policies.
• Undertake duties as can be reasonably expected to contribute to the effectiveness and efficiency of S3 Solutions.

Skills and Qualifications

• Recognised Degree - Any subject.
• Excellent communication skills verbal and written.
• Excellent organisation and time management skills.
• A self‑motivating approach to work, excellent interpersonal skills and the ability to work effectively as part of a team.
• Ability to keep accurate records and accounts using both manual and computerised systems.
• Working knowledge of Microsoft Office applications.
• Ability to work on own initiative.
• Report writing skills.
• Ability to work flexible working hours when required.
• Driving licence with access to a car for travelling.
• One year’s experience within a relevant fundraising, business management, sports development or community development environment – either in a work or voluntary capacity.
• Experience preparing and submitting funding applications.
• Experience working with 3rd sector organisations including sports clubs, charities and social enterprises.
• Understanding and experience of strategic planning and facility development.
• Ability to work under pressure or to short deadlines.

Further Information

The Employer is: S3 SOLUTIONS
JobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.
Flexible/Reduced Hours: May be available upon approval by a Work Coach.
Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.
The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1745321
Job Sector: Business, Policy and Projects, Secretarial and Administration
Area: Belfast
Location: Belfast
Salary: 16-17 £7.55, 18-20 £10.00, 21+ £12.21 per hour
No. vacancies: 1
Contract Type: Temporary
Weekly hours: 25
Published date: 01/12/2025
Closing date: 09/01/2026
Worktime: To be confirmed with employer

Area: Derry or Londonderry
Closing date: 03 Dec 2025