Trainee Claims Handler | Hybrid Role with Training Path

Web Recruit Ltd; Dorking; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company based in Dorking, Surrey, is seeking a Trainee Claims Handler to join their dynamic team. This position offers a hybrid working model with three days in the office after initial training. The successful candidate will manage insurance claims, receive ongoing training, and be supported in their professional development. Key qualifications include excellent customer service skills, good communication, and GCSEs in Maths and English. Be part of an exciting opportunity to grow within the insurance industry.

Benefits

Competitive salary

Pension scheme (with matched payments of up to 7.5%)

Vitality health insurance

Casual dress

Fruit provided weekly

Annual Health Checks

Qualifications

• Deliver excellent customer service.
• Show willingness to learn and develop skills.
• Demonstrate computer literacy.
• Communicate effectively with customers.

Responsibilities

• Investigate and settle allocated claims.
• Communicate with policyholders, solicitors, and third parties.
• Maintain accurate estimates and records for outstanding claims.
• Ensure claims are handled fairly and timely.

Skills

Customer service experience

Willingness to learn

Computer literacy

Excellent communication skills

Education

GCSEs or equivalent at level 4 / Grade C or above in Maths and English

Job description

A leading insurance company based in Dorking, Surrey, is seeking a Trainee Claims Handler to join their dynamic team. This position offers a hybrid working model with three days in the office after initial training. The successful candidate will manage insurance claims, receive ongoing training, and be supported in their professional development. Key qualifications include excellent customer service skills, good communication, and GCSEs in Maths and English. Be part of an exciting opportunity to grow within the insurance industry.