Trainee Charity Shop Team Lead – Flexible Hours

JobStart Scheme; Newtownards; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charitable organization in Newtownards seeks a Retail Supervisor to manage shop operations and drive sales. Key responsibilities include overseeing staff/volunteers, ensuring outstanding customer service, and maintaining high standards of merchandising. Candidates should have retail sales experience, particularly in fashion, and a proven ability to manage and support teams. Working hours can reach up to 25 per week, offering competitive pay and potential for additional hours.

Qualifications

• Experience in managing and training staff and volunteers.
• Relevant retail sales experience in the fashion or clothing trade.
• Experience of dealing with customers and providing excellent customer care.

Responsibilities

• Drive sales and control costs to achieve sales and profit targets.
• Ensure cash handling and banking procedures are followed.
• Maintain high standards of merchandising and display.
• Provide excellent customer service and promote best practice.

Skills

Numerate with administration abilities

Retail sales experience in fashion/clothing

Experience in charity retail

Managing and training experience

Knowledge of selling and merchandising

Excellent customer care experience

Job description

A charitable organization in Newtownards seeks a Retail Supervisor to manage shop operations and drive sales. Key responsibilities include overseeing staff/volunteers, ensuring outstanding customer service, and maintaining high standards of merchandising. Candidates should have retail sales experience, particularly in fashion, and a proven ability to manage and support teams. Working hours can reach up to 25 per week, offering competitive pay and potential for additional hours.