Trainee Care Coordinator

Home Instead Senior Care; Godalming; On-site; GBP 23,000; Full time

Job summary

A leading care provider in Godalming is seeking a Trainee Care Coordinator to join their supportive team. In this full-time role, you will coordinate care for clients, manage schedules, and maintain records. The position offers an annual salary of £23,000, full training, and the opportunity to make a real difference in the lives of others. Ideal candidates are friendly, organised, and passionate about providing excellent care.

Benefits

Full training and career development

Supportive and welcoming team environment

Chance to make a real difference every day

Qualifications

• Excellent communication skills are essential.
• Strong organisational skills will be beneficial.
• Basic computer literacy required.

Responsibilities

• Answer incoming calls in a friendly, professional manner.
• Handle new client enquiries and maintain data.
• Coordinate daily and monthly rotas for Care Professionals.
• Provide handovers for the out-of-hours team.

Skills

Friendly and confident communicator

Highly organised with great attention to detail

Comfortable using computer systems

Able to multitask and stay calm in busy situations

Team player with a passion for providing excellent care

Job description

Company Description

Our mission is to expand the worlds capacity to care. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

Job DescriptionTrainee Care Coordinator
Home Instead – Godalming
Salary:£23,000 per year
Hours:Monday to Friday, 9:00am–5:00pm (30-minute lunch break)
Job Type:Full-time, Permanent

About Us

Home Instead Godalming provides high-quality, person-centred care that helps older adults live independently at home.

We’re now looking for aTrainee Care Coordinator to join our friendly, supportive team.
You’ll receive full training and gain hands‑on experience in care coordination, scheduling, and client support.

What You’ll Do

• Answer incoming calls in a friendly, professional, and knowledgeable way
• Handle new client enquiries and enter details into our software system
• Build and maintain great relationships with Clients and Care Professionals
• Coordinate daily and monthly rotas for Care Professionals
• Enter and maintain accurate records for clients and staff
• Process Care Professionals’ hours from timesheets
• Send information packs and brochures to new enquiries
• Provide handovers for the out-of-hours team and take part in on‑call duties
• Stay calm, organised, and professional under pressure

About You

• Friendly and confident communicator
• Highly organised with great attention to detail
• Comfortable using computer systems
• Able to multitask and stay calm in busy situations
• Team player with a passion for providing excellent care

What We Offer

Starting salary of £23,000 per year
Monday–Friday working hours (9am–5pm)
Full training and career development
Supportive and welcoming team environment
A chance to make a real difference every day

Ready to start your career in care coordination?
ClickApply Now to join the Home Instead Godalming team today!

Keywords:
Care Coordinator, Trainee Care Coordinator, Care Office Assistant, Scheduler, Administrator, Care Administration, Home Care, Domiciliary Care, Care Management, Godalming Jobs, Home Instead Careers