Trainee Branch Manager (A7)

Timpson Group; Ballymena; Sur place; GBP 27 000 - 32 000; Plein temps

Avantages offerts par ce poste

Weekly performance bonuses

Discount card

Birthday time-off

Training & development

Annual salary reviews

Mental health support

Team events

Maternity/Paternity support

Résumé du poste

Timpson in Ballymena is seeking a Trainee Branch Manager for Timpson, a service-based retail company. This permanent, full-time role involves 40 hours over 5 days, including weekends. A comprehensive training program is provided; no experience is required to start.

You will serve customers with key cutting, watch and mobile repairs, engravings, shoe repairs, photo processing and dry cleaning. A supportive, progression-driven environment awaits.

Qualifications

• Experience in customer service or retail preferred but not required.
• Strong communication and a positive attitude are essential.

Responsabilités

• Serve customers with key cutting, watch and mobile repairs, engravings and shoe repairs.
• Handle photo processing and dry cleaning services.
• Provide a warm, helpful experience and complete daily tasks with accuracy.

Connaissances

Customer service

Retail experience

Description du poste

Timpson

‘One of the best places to work in the UK’ The Sunday Times

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality and are eager for a fresh challenge, look no further! Timpson, recognized by The Sunday Times as 'One of the Best Places to Work in the UK,' is calling for dynamic individuals to join our successful high street service team.

Position:

Trainee Branch manager for Timpson, a Service-Based Retail Company

Location:

Ballymena

Job Type:

Permanent / Full Time /

Pay

Starting at £26520 per annum (OTE 29k) following a successful trial period including uncapped weekly bonus

Hours

40 hours over 5 days, including weekends, with overtime opportunities available post-training.

Job Description

Your day-to-day responsibilities will include serving customers with key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning and many other services.

Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel at Timpson!

As part of your job role, you will be expected to Complete an act of kindness for customers or colleagues every day

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• … and more!

Who We’re Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, and great communicators. We welcome applicants from all backgrounds, including ex-offenders.

Who We Are:

As a family-run business since 1865, Timpson is proud to be the largest service retailer in the UK with over 2300 stores nationwide. We pride ourselves on our culture of trust, giving colleagues the freedom to excel in their roles. If you're interested in varied work and career progression, this could be the right role for you!