Traffic Regulation Order Officer

Buckinghamshire Council; Aylesbury; On-site; GBP 28,000 - 34,000; Full time

Job summary

Buckinghamshire Council is seeking a Temporary Traffic Regulation Order Officer to join our Highways and Technical Services team. You will coordinate TTRO applications, liaise with stakeholders, and ensure road closures are planned safely and in line with regulations.

The role requires strong organisation, attention to detail, and the ability to interpret legislation while delivering excellent customer service.

Qualifications

• Experience within highways, traffic management, regulatory services or a related environment.
• Knowledge of, or the ability to quickly learn, legislation relating to Traffic Regulation Orders and roadworks.
• Strong communication skills with the ability to explain technical information clearly and confidently.
• Excellent planning and organisational skills, with the ability to manage deadlines and changing priorities.
• Experience analysing information and producing clear reports and recommendations.
• Strong IT skills and confidence using specialist systems and databases.
• A proactive, solution-focused approach to problem-solving.
• The ability to build positive working relationships with contractors, partners and stakeholders.
• A commitment to delivering excellent service and continuous improvement.
• A full driving licence and flexibility to undertake site visits when required.

Responsibilities

• Processing and issuing Temporary Traffic Regulation Orders and related notices.
• Coordinating consultation and engagement with stakeholders and affected parties.
• Assessing applications and ensuring compliance with relevant legislation and regulations.
• Working closely with Buckinghamshire Highway Alliance partners and other external organisations.
• Responding to customer enquiries and complaints regarding road closures and traffic restrictions.
• Providing technical and procedural advice to colleagues, contractors and stakeholders.
• Supporting service improvement initiatives and helping to develop more efficient processes.
• Producing reports, correspondence and management information to support decision-making.
• Using specialist systems including Street Manager, One Network and related applications.
• Supporting the Senior TTRO Officer and deputising when required.

Skills

Highways / traffic management

Legislation knowledge (TTROs & roadwor

Communication skills

Planning & organisational skills

Analytical reporting

IT skills / specialist systems

Problem-solving / proactive

Stakeholder collaboration

Customer service & continuousimprov

Driving licence & site visits

Job description

Are you highly organised, detail-focused and looking for a role where you can make a direct impact on keeping Buckinghamshire moving? We're looking for a Temporary Traffic Regulation Order Officer (TTRO Officer) to join our Highways and Technical Services team, supporting the coordination and management of Temporary Traffic Regulation Orders (TTROs) across the county. This is a rewarding opportunity to play a key role behind the scenes, ensuring roadworks, events and other activities requiring road closures are planned safely, efficiently and in line with legislation. Working closely with colleagues, contractors, utility companies and stakeholders, you'll help minimise disruption to residents and road users while supporting the delivery of essential works across Buckinghamshire. As a TTRO Officer, you will manage and coordinate applications for temporary road closures and traffic restrictions, ensuring all legal, regulatory and consultation requirements are met. You'll be responsible for drafting and processing Temporary Traffic Regulation Orders, liaising with internal teams, contractors, utility companies and external partners to ensure appropriate diversion routes and traffic management arrangements are in place. You'll also investigate enquiries, provide professional advice and help maintain accurate records using specialist systems.

Key responsibilities

• Processing and issuing Temporary Traffic Regulation Orders and related notices.
• Coordinating consultation and engagement with stakeholders and affected parties.
• Assessing applications and ensuring compliance with relevant legislation and regulations.
• Working closely with Buckinghamshire Highway Alliance partners and other external organisations.
• Responding to customer enquiries and complaints regarding road closures and traffic restrictions.
• Providing technical and procedural advice to colleagues, contractors and stakeholders.
• Supporting service improvement initiatives and helping to develop more efficient processes.
• Producing reports, correspondence and management information to support decision-making.
• Using specialist systems including Street Manager, One Network and related applications.
• Supporting the Senior TTRO Officer and deputising when required.

Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day.

This directorate includes a wide range of services, including:

• Collecting and disposing of waste and recycling.
• Maintaining our roads and Rights of Way network and parking.
• Ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers.
• Managing Country Parks.
• Leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy.
• Licensing, Environmental Health and Trading Standards.
• Cemeteries and Crematoria.

The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement – whether that's through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team.

We're looking for someone who has excellent organisational skills, enjoys working with technical information and can confidently communicate with a wide range of people. You will be able to manage competing priorities, interpret legislation and provide practical solutions while maintaining high levels of customer service. You'll also have a collaborative approach and enjoy working as part of a team to deliver positive outcomes for residents and stakeholders.

To be successful, you'll bring

• Experience within highways, traffic management, regulatory services or a related environment.
• Knowledge of, or the ability to quickly learn, legislation relating to Traffic Regulation Orders and roadworks.
• Strong communication skills with the ability to explain technical information clearly and confidently.
• Excellent planning and organisational skills, with the ability to manage deadlines and changing priorities.
• Experience analysing information and producing clear reports and recommendations.
• Strong IT skills and confidence using specialist systems and databases.
• A proactive, solution-focused approach to problem-solving.
• The ability to build positive working relationships with contractors, partners and stakeholders.
• A commitment to delivering excellent service and continuous improvement.
• A full driving licence and flexibility to undertake site visits when required.

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect

• A fair and inclusive culture.
• The chance to really make a difference to those around you.
• Health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops.
• A unified voice through our Employee Representative Group.
• Ongoing support, and the opportunity to develop and progress in your career with us.
• Opportunities to take part in fun activities such as fundraising and social events.

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued.

Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops, and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva, and much more.