Traffic Dispatcher

Biffa; Coulsdon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A waste management company in Coulsdon is seeking a Traffic Dispatcher responsible for operational management, route efficiency, and administrative support. The ideal candidate will have strong local knowledge and experience in services or logistics. Proficiency in Microsoft Outlook and Excel is essential. This role offers a dynamic work environment focused on delivering excellent customer service while ensuring safety and compliance.

Responsibilities

• Manage operational staff to achieve service delivery.
• Ensure route efficiency and effective use of vehicles.
• Administer pay and bonus inputs into company systems.
• Perform proactive vehicle management and safety checks.
• Supervise driver availability and compliance.
• Contribute to cost control and efficiency improvements.
• Complete administrative tasks in the Dispatch office.
• Deliver mandatory training and toolbox talks with the Depot Manager.

Skills

Geographical knowledge of the local area

Experience in the Services or Logistics industry

System skills including Microsoft Outlook and Excel

Planning and organizing skills

Job description

TRAFFIC DISPATCHER

A quick look at the role.

The Traffic Dispatcher is responsible for managing the day to day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental O licence compliance.

Your Core Responsibilities

• Day to day management of operational staff in order to achieve best in class service delivery
• Manage route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.
• Manage driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
• Perform administrative duties including input of pay and bonus onto the company systems. In addition accurate input of disposal information
• Proactive vehicle management, including liaison with fleet, safe vehicle operations, wheel security, monitor vehicle gross weights
• Supervise vehicle availability on a daily basis ensuring that drivers have completed their checks in accordance with company policy
• Contribute towards the ongoing cost control, actively seeking to improve efficiency and reduce operating costs eg. running and analysing Depot reports
• Ensure all administrative tasks associated with the Dispatch office are completed, including time sheets, tachograph records, payroll records, holiday rotas, resolution of QLS
• In conjunction with the Depot Manager, ensure that mandatory training, induction and toolbox talks are delivered in line with company policy

Our Essential Requirements

• Strong geographical knowledge of the local area
• Similar experience from the Services or Logistics industry
• Confident system skills including Microsoft Outlook and Excel
• Ability to plan, organise and prioritise effectively

Biffa - we're changing the way people think about waste

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.