Trading Assistant

Sainsbury’s Group; Gateshead; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Discount card - 10% off at Sainsbury's

Free food and hot drinks for Colleagu​

Generous holiday entitlement

Pension - employer contributions match

Sainsbury's share schemes

Shopping discounts on memberships andv

Wellbeing support & Employee Assistant

Job summary

Sainsbury's Group in the United Kingdom is seeking a proactive store colleague to help keep shelves tidy, stock replenishment, and ready for customers. You will assist shoppers with questions, welcome every visitor, and learn about our products, services and promotions to provide recommendations.

You'll work in a fast-paced, physical environment as part of a friendly team, taking ownership of tasks, using initiative to solve problems, and being flexible to cover shifts.

Responsibilities

• Collect stock from warehouse to replenish items across the store.
• Always ready to serve customers brilliantly and offer help.
• Build knowledge about products, services and promotions to provide recommendations.
• Date check fresh produce and grocery products.
• Help across the store as needed and assist with deliveries as required.
• Be friendly and welcoming with enthusiasm for helping customers.
• Thrive in a fast-paced, physical and high-energy environment as part of a team.
• Own tasks and use initiative to solve problems.
• Be prepared to work flexibly and learn a variety of skills through training.
• Learn to use new digital tools to do your job brilliantly.
• Maintain great attention to detail and keep the store clean and inviting.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Digital tools

Job description

• Collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish items across the store, keeping our shelves tidy and full of well-presented products
• Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
• Build great knowledge about our products, services and promotions to help provide recommendations
• Date checking fresh produce and grocery products
• Helping across the store as needed and supporting with deliveries as required
• Friendly and welcoming with a genuine enthusiasm for helping customers
• Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
• Takes responsibility for owning tasks and uses initiative to solve problems
• Always prepared to work flexibly and productively to a high standard across the store - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
• Comfortable in learning to use new digital tools and technology to do your job brilliantly
• Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

An inclusive place to work and shop We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

We truly value our colleagues and provide market-leading benefits and training to reflect that:

• Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Free food and hot drinks - provided for Colleagues in all our stores
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension - we'll match between 4-7.5% of your pension contributions
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues