Trading Assistant

Sainsbury’s Group; Eastleigh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Eastleigh is seeking a Colleague to assist with stock replenishment, customer service, and store support. The ideal candidate is friendly, adaptable, and enthusiastic about helping customers. This role offers various benefits including discounts, holiday entitlement, and wellbeing support.

Benefits

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension contributions matched

Sainsbury's share schemes

Shopping discounts

Wellbeing support

Qualifications

• Friendly and welcoming attitude toward customers.
• Ability to thrive in a fast-paced working environment.
• Strong responsibility and initiative in tasks.

Responsibilities

• Replenish stock and maintain store presentation.
• Assist customers with queries and provide support.
• Learn about products and services to enhance customer experience.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Problem-solving

Job description

Overview

Role responsibilities and requirements for a Sainsbury's Colleague. The role includes stock replenishment, customer service, product knowledge, and general store support.

Responsibilities

• Collecting stock from the warehouse using heavy roll cages (up to 15kg) to replenish items across the store, keeping shelves tidy and well presented.
• Always ready to serve customers brilliantly, supporting with any questions, and proactively offering help.
• Build strong knowledge about products, services and promotions to provide recommendations.
• Date checking fresh produce and grocery products.
• Help across the store as needed and support with deliveries as required.

What makes a great Sainsbury's Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers.
• Happy working in a fast-paced, physical and high-energy environment, and thrives in being part of a team.
• Takes responsibility for owning tasks and uses initiative to solve problems.
• Always prepared to work flexibly and to a high standard across the store — you'll be fully trained in a variety of skills, with opportunities to learn, develop and try new things.
• Comfortable learning to use new digital tools and technology to do your job effectively.
• Great attention to detail, keeping the store clean and clutter-free, and focused on creating the best shopping experience for our customers.
• We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.

Benefits

• Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks - provided for Colleagues in all our stores.
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
• Pension - we'll match between 4-7.5% of your pension contributions.
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices.
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support - including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.

Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available. Please check the contract type and schedule hours before applying to ensure that the role is right for you.