Trading Application Support - London, UK

Wolverine Trading; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading broker-dealer firm is looking for a Trade Support Specialist in their London office. This role involves providing primary trade and technical support during US and EU trading hours, managing multiple tasks effectively in a rapidly growing environment. Candidates should have strong customer support and communication skills, along with a background in financial services, preferably with trading applications. The company offers a supportive culture with competitive pay, benefits, and opportunities for professional development.

Benefits

Highly competitive salary and bonus opportunity

Generous paid time off and flexible scheduling

100% coverage of medical, dental, vision, life, and disability benefits

Retirement Plans: 401K and Roth 401K

On-site gym with subsidized membership

Free breakfast and lunch

Qualifications

• 2-3 years of experience in Financial Services preferred.
• Prior experience supporting US or EU marketplaces preferred.
• Self-motivated and results-oriented with limited collaboration.

Responsibilities

• Provide trade and technical support during US and EU trading hours.
• Act as first-line responder for trading in global securities.
• Manage multiple tasks in a fast-paced environment.

Skills

Customer support

Communication

Ability to manage multiple tasks

Troubleshooting in financial trading applications

Understanding of trading industry concepts

Self-motivation

Tools

Reuters

TT

Bloomberg

GL Trade

Windows operating system

Job description

Primary trade and technical support resource during US/GTH and EU trading hours (1:00am to 9:00am Central). First-line responder covering trading in global securities via our proprietary platform for domestic and international clients in a fast-paced and rapidly growing environment.

This position will be on site in our London office.

What You'll Do

• Must have proven ability to manage multiple tasks effectively.
• Must have excellent customer support and communication skills.
• Must have an understanding of trading industry concepts and terminology.
• Prior experience supporting US or EU marketplaces and listed securities preferred.
• Troubleshooting experience in financial trading applications, such as Reuters, TT, PATS, Bloomberg, and GL Trade.
• Need to be very comfortable working independently, with limited opportunities for real-time collaboration with other support staff.
• Self-motivated, decisive, energetic and results oriented.

What We're Looking For

• Must have proven ability to manage multiple tasks effectively.
• Must have excellent customer support and communication skills.
• Must have an understanding of trading industry concepts and terminology.
• A working knowledge of finance industry clearing is a plus.
• Troubleshooting experience in financial trading applications, similar to Reuters, TT, PATS, Bloomberg, and GL Trade is a plus.
• Proficiency with the Windows operating system is a plus.
• Self-motivated, energetic and results‑oriented.
• 2-3 years of Financial Services experience is preferred.

ABOUT WEX

Headquartered in Chicago, Wolverine Execution Services (WEX) is an independent broker-dealer specializing in the execution of equities, options and futures for institutional investors. WEX offers clients multiple venues for execution including a proprietary electronic trading platform, algorithms, direct floor access, and an agency brokerage desk. Leveraging expertise in trading technology and risk management, WEX provides clients with anonymity, superior execution and order management in all asset classes, delivering exceptional solutions for both technical and institutional trading styles. For more information visit www.tradewex.com.

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Why Wolverine?

Wolverine Culture

Our flat organizational structure promotes teamwork across the Firm and offers easy access to senior staff (don't worry, they won't be wearing a suit either). While we work exceptionally well as a team in the office, our bonds are further strengthened through company events, activities and giving back. Volleyball, soccer, hockey, 5K runs, picnic, parties, and trivia nights provide friendly competition and build better relationships. By getting out of our usual environment and doing out‑of‑the‑ordinary things together, we foster creativity and broaden our imaginations to accomplish new challenges.

Wolverine Benefits

• Highly competitive salary & bonus opportunity
• Generous paid time off and flexible scheduling
• 100% coverage of medical, dental, vision, life, and disability benefits for single coverage
• Generous Paid Parental Leave
• Retirement Plans: 401K and Roth 401K
• Profit sharing plan
• Long- and short-term disability

Perks of being at Wolverine

• Free breakfast and lunch from our in-house kitchen with rotating menus (including snacks!)
• On-site gym with a subsidized membership
• Frequent company outings
• Opportunity to give back to organizations that help individuals in need in the Chicagoland area

Professional Development

• In-house education team – classes and resources are offered for continuous learning opportunities
• Mentorship Program through your first six months of employment

About Us

Founded in 1994, the Wolverine companies comprise a number of diversified financial institutions specializing in proprietary trading, asset management, order execution services, and technology solutions. We are recognized as a market leader in derivatives valuation, trading, and value-added order execution across global equity, options, and futures markets. With a focus on innovation, achievement, and integrity, we take pride in serving the interests of both our clients and colleagues. The Wolverine companies are headquartered in Chicago with an office in New York and a proprietary trading affiliate office located in London.