Trade Support Executive

Newcastle International Airport; Newcastle upon Tyne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A regional airport in Newcastle is seeking an Aviation Sales Assistant to engage with travel trade partners and support event planning. The ideal candidate will have experience in the travel industry, strong interpersonal skills, and proficiency in Microsoft Office applications. This role offers robust perks including free parking, health support, and a contributory pension scheme.

Benefits

Free on‑site car parking

Reduced parking charges

Generous annual leave

Contributory pension scheme

Death in service benefit

Vehicle car scheme

Access to World Duty Free

On-site occupational health support

Employee assistance programme

Subsidised private healthcare

Cycle to work scheme

Employee discounts

Gym membership

Company bonus scheme

Qualifications

• Relevant experience in the travel industry, ideally with a travel agent, airline, or tour operator.
• Ability to work to tight deadlines in a professional environment.
• Full UK driving licence.
• Flexibility to work outside core hours when required.
• Meet security requirements from the Department for Transport.

Responsibilities

• Enhance engagement with travel trade partners.
• Support event planning and delivery for travel trade events.
• Prepare presentations for internal and external use.
• Participate in face-to-face engagements and events.
• Support the Aviation Development team.

Skills

Enthusiastic and self-motivated

Strong interpersonal skills

Detail-oriented

Proficient in Microsoft Office

Skilled in written communication

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Job description

About Your Airport

Newcastle is a multi‑award winning Airport that proudly connects the North East region to the world. The Airport is on track to welcome 5.4 million passengers in 2025 and, thanks to its strong portfolio of 16 airline partners, passengers can choose from over 80 direct destinations and more than 300 onward connections worldwide. It makes a vital contribution to the regional economy, generating more than £1bn in GVA each year and employing around 3,200 people on the Airport site. More than 17,000 jobs are supported through the business supply chain. The Airport’s commitment to delivering a world‑class customer experience has earned international recognition. It was named the Overall Winner at the Routes World Awards 2024, marking the first time a UK Airport achieved this prestigious accolade. The Airport was also recognised as Best Airport in Europe in the 2‑to‑5 million passenger category, at the ASQ Awards for exceptional customer service, and as UK and Ireland Airport of the Year at the 2024 Travel Industry Awards. Airline partners continue to invest in its growth; easyJet will open a new three‑aircraft base in March 2026, adding 11 new destinations, while Ryanair will base a third aircraft in winter 2025/26, launching five new winter routes. Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by 2035 and has been recognised as a ‘sustainability sector leader’. The business has its own solar farm that can provide 100 % of its electricity on a sunny day and is making significant investments to transition its vehicle fleet to electric models. Over recent years more than 46,000 trees have been planted on Airport‑owned land to support carbon offset activities and enhance biodiversity. The Airport proudly celebrated its 90th anniversary in 2025.

About The Role

Reporting to the Aviation Sales Manager, you will play a key role in enhancing engagement with our valued travel trade partners, acting as an ambassador for the airport to ensure provision of excellent customer service to both internal and external customers.

• Provide support in all areas of event planning, preparation and delivery for travel trade events, training and other forms of engagement.
• Prepare impactful presentations and content for both internal and external use.
• Participate in face‑to‑face engagement and events where required.
• Provide wider support to the Aviation Development team, ensuring smooth delivery of key initiatives that drive business growth.

About You

• Enthusiastic, self‑motivated, and passionate about the travel industry.
• Organised, detail‑oriented, and able to work independently whilst managing multiple priorities.
• Confident and articulate, with strong interpersonal and organisational skills.
• Skilled in written communication, numeracy, presentation content and the use of social media tools.
• Proficient in Microsoft Office applications, specifically PowerPoint, Excel and Word.

Essential Requirements

• Relevant experience in the travel industry (ideally with a travel agent, airline or tour operator).
• Comfortable working to tight deadlines in a professional environment.
• Full UK driving licence.
• Flexibility to occasionally work outside core business hours (Mon–Fri) when required.
• Ability to meet the Department for Transport security requirements (no relevant criminal record).
• Primarily based on site at Newcastle Airport, but some travel to events may be required.

Why Come Onboard?

• Free on‑site car parking while at work.
• Reduced parking charges via Park & Fly.
• Generous annual leave entitlement.
• Contributory pension scheme.
• Death in service.
• Vehicle car scheme.
• Tyne & Wear Metro season ticket.
• Car servicing and repairs.
• Access to World Duty Free.
• On‑site occupational health support.
• On‑site physiotherapist.
• Employee assistance programme support.
• Subsidised private healthcare.
• Cycle to work scheme.
• Employee discounts at airport retail/catering outlets.
• Company and performance‑related bonus scheme.
• Subsidised membership to our on‑site gym.

Key Dates

Closing date for applications: Monday 10th November at 23:59pm.

First‑stage interviews are anticipated to take place week commencing Tuesday 2nd December 2025.