Trade Counter Sales Assistant

The Tool Shed Limited; Dungannon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A family-owned tool company in Dungannon is looking for a Trade Counter Sales Assistant who is passionate about customer service and knowledgeable about tools. Candidates should have experience in a sales environment and excellent communication skills. This position offers a competitive salary, on-the-job training, and opportunities for career growth within the organization.

Benefits

Competitive salary

Onsite parking

28 days annual leave including bank holidays

Qualifications

• Experience in a trade counter or customer-facing sales environment.
• Strong product knowledge, particularly in tools and power tools.
• Excellent communication skills, both written and verbal.

Responsibilities

• Serving customers on the trade counter.
• Advising customers on the right products based on their needs.
• Maintaining high standards of customer care and service.

Skills

Customer service

Knowledge of tools and power tools

Communication skills

Reliability

Education

4 GCSE's

Tools

Intact

Job description

Key Information – (Required)

Job Title:

Trade Counter Sales Assistant

Category:

Retail

Short Job Description

The Toolshed Coalisland is a family-owned company established 2005 with a passion for craftmanship and a deep understanding of the tools that make every project possible. We proudly serve many industries including construction, agriculture, automotive and engineering across Ireland. We are currently recruiting for a full-time permanent trade Counter Assistant.

Overview

Due to ongoing growth at The Toolshed Coalisland, we are looking for an experienced Trade Counter assistant to join our team. If you’re passionate about customer service and have solid knowledge of tools and power tools, this is a fantastic opportunity to join a company that values expertise and teamwork.

Duties & Responsibilities

• Serving customers on the trade counter
• Maintain high standards of customer care and service throughout all interactions
• Advising customers on the right products based on their needs
• Sales order entry on the computer system
• Electronic Stock Management (stock taking, booking orders in, adding new products etc.)
• Processing payments via Card & Cash
• Placing orders with suppliers
• Raising purchase orders
• Dealing with sales enquiries via phone, email or face to face
• Merchandising in the shop & showroom
• Some manual handling

The Person

• Proven experience in a trade counter or customer-facing sales environment
• Strong product knowledge, particularly in tools and power tools
• Excellent communication skills, both written and verbal
• A proactive, customer-focused attitude with a genuine enthusiasm for helping others
• Reliable & hard working
• Must be approachable and have a positive attitude
• Must be able to use own initiative
• Willing to learn
• Ability to work both independently and as part of a supportive team
• 4 GCSE’s

Desirable:

• Previous experience using Intact

The Package:

• Competitive Salary
• On the job training
• Onsite parking
• We offer opportunities for career growth within our organisation
• Hours: You will work 40 Hours per week, working between the hours of 08:30 and 17:30 Monday to Friday plus occasional Saturday overtime 10:00 - 13:00
• Pension contribution
• 28 days annual leave including bank holidays additional leave after 5 years service.

To Apply:

Please click 'Apply' below