Trade Counter Assistant / Driver

Eurocell Group PLC; United Kingdom; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading building materials supplier in the UK is looking for a Trade Counter Assistant / Driver. This role involves assisting with trade counter sales, ensuring exceptional customer service, and delivering products to customers. The successful candidate will need a valid driving license and previous experience in a similar role is advantageous. The company offers a competitive salary, bonus opportunities, and a range of employee benefits including a healthcare plan and training for career growth.

Benefits

Healthcare Cash Plan

25 days holiday plus statutory holidays

Monthly bonus scheme

Employee discount on products

Qualifications

• Passion and energy to deliver exceptional customer service and achieve business targets.
• Good organizational skills; ability to prioritize and use own initiative.
• Experience in a similar role ideally in trade, builders merchant, or retail.

Responsibilities

• Responsible for trade counter sales to achieve sales targets.
• Deliver products to customers via company vehicles.
• Support the Branch Manager with actions and activities.

Skills

Exceptional customer service

Organizational skills

Confident IT user

Driving license

Sales focus

Tools

MS Office

SAP

Job description

ROLE : Trade Counter Assistant / Driver

HOURS : 24 per Week - Permanent Role, Between 7am - 4 : 30pm, Monday to Friday, 8am - 12pm on a Saturday Rota

SALARY : £27,936 basic salary per year Pro-Rata

BONUS / OTE : Realistic total earning potential of up to £31,536 per year Pro-Rata

BENEFITS : Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount

BASE : Site Based

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work / life balance in the following ways :

We have a Christmas shutdown period

We only work occasional Saturdays, on a rota basis

We don't open our branches on Sundays

Our branches close at 4 : 30pm during the week, we support your work / life balance!

We offer a FREE Healthcare plan for all our employees

Exceptional monthly Branch Bonus Industry leading induction and training programmes

Excellent opportunities to grow with us, and progress your career

Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.

WHAT OUR TRADE COUNTER ASSISTANTS DO :

Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations

Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers

Provide exceptional customer service and support to new and existing customers

Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans

Responsible for route planning, safe driving and keeping the Company vehicle clean

Supporting the Branch Manager with actions and activities on time, in full

Compliance with Health and Safety, company policies and procedures

Ensure excellence in customer service, operational standards and Branch sales targets are achieved

Support the delivery of sales targets whilst developing and maintaining positive customer relationships

Assist with the delivery of branch operations

Provide support and assistance to Branch colleagues as required

Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale

WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS :

Passion and energy to deliver exceptional customer service and achieve business targets

A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers

A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy

Good organisational skills, with ability to prioritise and use own initiative

Confident IT user, with experience of MS Office and industry standard software eg SAP

A full and valid driving license is essential, and a FLT licence could be a distinct advantage

Previous branch stock take experience could be a distinct advantage

Comfortable to work in a small team and on occasion, alone

Experience within a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage

WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS :

You will be rewarded with a very competitive basic salary

An excellent monthly bonus scheme

25 days holiday, plus statutory holidays - normally 33 days in total each year

Free Healthcare plan for all employees

Enhanced Maternity and Paternity benefit

Free Life Assurance Plan of 3x your Annual Salary

Christmas shutdown

Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success

Company Pension Plan

Employee discount on Eurocell products

Discounts across many well-known online and high street retailers

A blend of training, including e-learning and on the job training to help your career development

Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it

Colleague Referral Programme; we pay you for successfully referring people to join our team

Excellent opportunities to grow with us, and progress your career