Trade Counter Assistant / Driver

Eurocell Group Ltd; Kettering; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Healthcare plan

Life Assurance 3x salary

Staff discount

Job summary

Eurocell Group Ltd is hiring a Trade Counter Assistant/Driver on a fixed-term contract. The role involves counter sales, customer service, and delivering goods using company vehicles.

A valid driving licence is essential and the position supports a balanced work/life approach with regular hours. We offer a competitive basic salary (£29,080 per year) with realistic total earnings up to £32,680, plus a range of healthcare, life assurance, and staff discounts.

Qualifications

• Excellent customer service and communication skills.
• Full and valid driving licence essential; FLT licence advantageous.
• Experience in a trade/builders merchant or similar environment is desirable.

Responsibilities

• Handle trade counter sales to achieve targets and share product knowledge.
• Provide first-class customer service and support to customers.
• Assist with loading/delivering products using company vehicles.
• Plan routes, drive safely, and keep the vehicle clean.
• Support Branch Manager with timely actions and full execution of tasks.
• Maintain health and safety compliance and stock accuracy.

Skills

Customer service

Driving

Route planning

MS Office

SAP

Stock management

Teamwork

Tools

3.5 tonne trucks

LWB vans

Job description

ROLE: Trade Counter Assistant / Driver - FIXED TERM CONTRACT
HOURS: 44 hours per Week -Permanent Role
SALARY: £29.080 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £32,680 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:

• We have a Christmas shutdown period


• We only work occasional Saturdays, on a rota basis


• We don't open our branches on Sundays


• Our branches close at 4:30pm during the week, we support your work/life balance!


• We offer a FREE Healthcare plan for all our employees


• Exceptional monthly Branch Bonus Industry leading induction and training programmes


• Excellent opportunities to grow with us, and progress your career

Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.

WHAT OUR TRADE COUNTER ASSISTANTS DO:

• Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations


• Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers


• Provide exceptional customer service and support to new and existing customers


• Picking, loading and delivering products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans


• Responsible for route planning, safe driving and keeping the Company vehicle clean


• Supporting the Branch Manager with actions and activities on time, in full


• Compliance with Health and Safety, company policies and procedures


• Ensure excellence in customer service, operational standards and Branch sales targets are achieved


• Support the delivery of sales targets whilst developing and maintaining positive customer relationships


• Assist with the delivery of branch operations


• Provide support and assistance to Branch colleagues as required


• Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale

WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:

• Passion and energy to deliver exceptional customer service and achieve business targets


• A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers


• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy


• Good organisational skills, with ability to prioritise and use own initiative


• Confident IT user, with experience of MS Office and industry standard software eg SAP


• A full and valid driving license is essential, and a FLT licence could be a distinct advantage


• Previous branch stock take experience could be a distinct advantage


• Comfortable to work in a small team and on occasion, alone


• Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage

WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:

• You will be rewarded with a very competitive basic salary


• An excellent monthly bonus scheme


• 25 days holiday, plus statutory holidays - normally 33 days in total each year


• Free Healthcare plan for all employees


• Enhanced Maternity and Paternity benefit


• Free Life Assurance Plan of 3x your Annual Salary


• Christmas shutdown


• Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success


• Company Pension Plan


• Employee discount on Eurocell products


• Discounts across many well-known online and high street retailers


• A blend of training, including e-learning and on the job training to help your career development


• Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it


• Colleague Referral Programme; we pay you for successfully referring people to join our team


• Excellent opportunities to grow with us, and progress your career