Trade Counter Assistant / Driver

Eurocell Group Ltd; City of Edinburgh; Sur place; GBP 29 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive basic salary

Monthly bonus scheme

25 days holiday plus statutory days

Free Healthcare plan

Company pension plan

Staff discounts on Eurocell products

Résumé du poste

Eurocell Group Ltd is hiring a Trade Counter Assistant / Driver in Edinburgh. You will handle trade counter sales, deliver products, and provide excellent customer service while supporting daily branch operations.

The role includes route planning, safe driving, and maintaining vehicle and stock accuracy. A full driving licence and IT aptitude are essential; a FLT licence is a plus.

Qualifications

• Passion and energy to deliver exceptional customer service and achieve business targets.
• A hands-on customer focused approach, confident to serve customers and engage with potential customers.
• A commercial approach to drive sales and maximise margins, ensuring customers are satisfied.
• Good organisational skills and ability to prioritise with initiative.
• Confident IT user with experience of MS Office and SAP.

Responsabilités

• Hands-on role leading by example and working with the Branch Manager on day-to-day operations.
• Sell to trade customers and communicate product knowledge to meet sales targets.
• Provide exceptional customer service to new and existing customers.
• Pick, load and deliver products using Eurocell trucks and vans.
• Plan routes, drive safely and keep the company vehicle clean.
• Support the Branch Manager with timely actions and activities.

Connaissances

Customer service

Driving

Route planning

MS Office

SAP

Outils

MS Office

SAP

Description du poste

ROLE: Trade Counter Assistant / Driver
HOURS: 44 per Week 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota
SALARY: £29,080.48 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:

• We have a Christmas shutdown period
• We only work occasional Saturdays, on a rota basis
• We don't open our branches on Sundays
• Our branches close at 4:30pm during the week, we support your work/life balance!
• We offer a FREE Healthcare plan for all our employees
• Exceptional monthly Branch Bonus Industry leading induction and training programmes
• Excellent opportunities to grow with us, and progress your career

Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.

WHAT OUR TRADE COUNTER ASSISTANTS DO:

• Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
• Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
• Provide exceptional customer service and support to new and existing customers
• Picking, loading and delivering products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans
• Responsible for route planning, safe driving and keeping the Company vehicle clean
• Supporting the Branch Manager with actions and activities on time, in full
• Compliance with Health and Safety, company policies and procedures
• Ensure excellence in customer service, operational standards and Branch sales targets are achieved
• Support the delivery of sales targets whilst developing and maintaining positive customer relationships
• Assist with the delivery of branch operations
• Provide support and assistance to Branch colleagues as required
• Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale

WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:

• Passion and energy to deliver exceptional customer service and achieve business targets
• A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
• Good organisational skills, with ability to prioritise and use own initiative
• Confident IT user, with experience of MS Office and industry standard software eg SAP
• A full and valid driving license is essential, and a FLT licence could be a distinct advantage
• Previous branch stock take experience could be a distinct advantage
• Comfortable to work in a small team and on occasion, alone
• Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage

WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:

• You will be rewarded with a very competitive basic salary
• An excellent monthly bonus scheme
• 25 days holiday, plus statutory holidays - normally 33 days in total each year
• Free Healthcare plan for all employees
• Enhanced Maternity and Paternity benefit
• Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown
• Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Employee discount on Eurocell products
• Discounts across many well-known online and high street retailers
• A blend of training, including e-learning and on the job training to help your career development
• Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
• Colleague Referral Programme; we pay you for successfully referring people to join our team
• Excellent opportunities to grow with us, and progress your career