Trade Counter Assistant

Wolseley UK; Dungannon; On-site; GBP 25,000 - 30,000; Full time

Job summary

Bassetts, une entreprise de Wolseley UK, cherche un Trade Counter Assistant à Dungannon. Ce poste permanent implique de fournir des conseils aux clients, de maximiser les ventes et d'assurer un service à la clientèle exceptionnel. Des opportunités d'avancement, un salaire compétitif, des primes et d'excellents avantages sont offerts pour ceux qui désirent s'engager dans un environnement dynamique.

Benefits

Congés annuels

Plan de retraite généreux

Accès gratuit aux soins de santé

Programme Cycle to Work

Qualifications

• Expérience dans un rôle de vente ou de service à la clientèle souhaitée.
• Compétences en communication excellentes et confiance dans les interactions avec les clients.
• Etre un joueur d'équipe qui apporte un support dans toutes les zones du magasin.

Responsibilities

• Assister les clients sur le comptoir de vente en offrant des conseils sur les produits.
• Engager de manière proactive avec les clients pour maximiser les ventes.
• Gérer les appels et emails des clients tout en garantissant un service exceptionnel.

Skills

Communication

Service Client

Vente

Travail d'équipe

Apprentissage

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Trade Counter Assistant - Dungannon - Bassetts

So, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Trade Counter Assistant based in Dungannon, you’ll be responsible for:

• Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations

• Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships.

• Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service.

• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse

This is a full-time, permanent, role working 42.50 hours per week Monday to Wednesday 07.30am - 17.00, Thursday 07:30 - 20:00, Friday 07.30am - 16.00.

And here’s what we’d like you to have:

• Industry or merchant experience is advantageous

• Proven experience in sales or customer service role

• Excellent communication skills and confidence in customer interactions.

• Dependable team player, prepared to support in all areas of the branch with a strong work ethic.

• Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!