Trade Counter Assistant

Hireful; Bradford; On-site; GBP 27,000; Full time

Job summary

A well-established mechanical component distributor is seeking a Trade Counter Assistant in Bradford. You will support the trade counter, ensuring customer requests are met promptly. Responsibilities include handling customer queries over the phone and email, and processing orders for delivery. The role offers a salary of up to £27,000 per annum plus a callout bonus, along with generous benefits including holiday allowance and employee rewards.

Benefits

Up to 33 days holiday including Bank Holidays

Employee Rewards

Retail Discount Scheme

Qualifications

• Experience in customer service or trade counter assistance is preferred.
• Ability to handle phone and email queries effectively.

Responsibilities

• Provide support across the trade counter and branch to fulfill customer requests.
• Handle incoming customer queries over phone and email.
• Take orders and fill in picking slips for warehouse processing.

Skills

Customer service

Order processing

Communication skills

Job description

Do you have experience working on a Trade Counter? Want to work for a nationwide organisation with great progression opportunities?

Look no further.

Working for this well-established mechanical component distributor as Trade Counter Assistant, you'll provide day-day support across the trade counter and branch, ensuring customer requests are fulfilled and satisfaction is kept high.

Salary – Up to £27,000 Per Annum + Callout Bonus

Location – Bradford

Role Type – Permanent / Full Time / Mon-Fri / 8-5 / Occasional call out (1 in 4 weeks)

Benefits – Up to 33 days holiday including Bank Holidays (with service), Employee Rewards with the ability to gain ‘quirky perks' e.g., late starts, early finish, long lunch, coffee and / or lunch on us, Employee Assistance Programme, Retail Discount Scheme, Auto Enrolment Pension Scheme, Life Assurance

The Role

You’ll deal with incoming queries from customers over the phone and via email. This will see you taking orders down and filling in picking slips to be given to the warehouse so that they can pick, pack and ship out the delivery to the customer.

There will also be a face‑to‑face element of the role as there is a trade counter within the branch that you will also service customers for. These will usually be small batch or individual items that you’...