Trade Business Development Manager

B&Q; St Helens; On-site; GBP 36,000 - 46,000; Full time

Benefits offered by this job

Pension

6.6 weeks holiday

Colleague discounts across Group

Job summary

B&Q is seeking a commercially driven Trade Business Development Manager for the St Helens location. You will own and grow a defined TradePoint member portfolio, proactively generating demand and building long-term trade relationships to deliver sales and margin growth.

You will use market insight and a disciplined approach to manage a structured pipeline, convert opportunities, and drive repeat project spend while upholding safety and compliance. A full driving license is required.

Qualifications

• Proven track record in growing sales and managing customer portfolios.
• Experience selling to trade customers and managing projects.
• Strong commercial acumen with focus on margin and KPI delivery.

Responsibilities

• Own and grow a defined book of TradePoint members with accountability for sales and margin.
• Generate high-quality leads weekly through networking and market insight.
• Build and manage a structured sales pipeline from lead to outcome.
• Drive repeat project spend and develop long-term customer relationships.
• Make pricing and discount decisions that balance conversion with margin.

Skills

Sales growth

Portfolio management

Trade customers

Relationship management

KPI-driven

Driving license

Job description

Location B&Q St Helens

• This role is known internally as TradePoint Sales Partner

Overview

Trade Business Development Manager

Full time - 36.75 hours per week

Permanent

Location B&Q St Helens

Competitive salary of £36,200 – £46,300 per year, with a quarterly bonus of up to 20% OTE - and uncapped earning potential for high performers, meaning the more your store delivers, the more you earn.

Other benefits include

• Pension
• 6.6 Weeks Holiday
• Colleague discounts across a variety of our Group businesses including 20% off at B&Q. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas.

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Trade Business Development Manager and you’ll be a big part of this.

Role Purpose:

As a commercially driven growth owner, you are accountable for building, managing and growing a portfolio of TradePoint members. You will proactively generate demand, develop long-term trade relationships and convert opportunities into repeat project spend—delivering sustainable sales and margin growth. You act as a trusted partner to trade customers, combining strong sales discipline, market insight and operational excellence to create a differentiated trade experience and grow the TradePoint business.

What's the job?

Sales

• Own and grow a defined book of trade members, with clear accountability for sales, margin and repeat spend
• Proactively generate high-quality leads weekly through local networking, referrals and market insight
• Build, manage and convert a structured pipeline, tracking all opportunities from lead to outcome with clear follow-up routines
• Drive repeat project spend, converting one-off transactions into long-term customer relationships
• Make commercially sound decisions on pricing and discounting, balancing conversion with margin delivery
• Use data and insight (customer behaviour, project cycles, local trade dynamics) to prioritise highest-value
• Identify and pursue high-potential trade customers, owning relationships end-to-end in partnership with B2B where appropriate

Business Ownership & Ways Of Working

• Operate with a business owner mindset, taking full accountability for member growth, pipeline health and commercial outcomes
• Establish disciplined daily/weekly rhythms (prospecting, follow-ups, pipeline reviews, customer engagement)
• Maintain a clear and prioritised pipeline, focusing time on highest-value opportunities
• Follow through on all commitments, ensuring consistent and reliable delivery for customers
• Continuously review performance, adapting approach based on results and insight

Building Relationships

• Build long-term, commercially valuable relationships with trade customers, becoming their preferred partner
• Develop deep understanding of customer projects, trade needs and buying cycles
• Actively expand customer networks through referrals and industry engagement
• Mobilise store and specialist teams to deliver a seamless end-to-end trade experience
• Partner cross-functionally (Store, B2B, Suppliers) to unlock incremental growth opportunities

Delivering Compliance & Safety

• Take personal responsibility for operating in a safe and legally compliant way.
• Have a full understanding and adhere to the retail / TradePoint processes, and those relevant to your role.

What We Need

• Proven track record of driving sales growth and managing customer portfolios within Trade
• Understanding of trade customers and project-based selling
• Strong commercial and financial acumen, including margin awareness
• Ability to generate demand and build pipeline independently
• Excellent relationship management and influencing skills
• Strong planning, organisation and follow-up discipline
• Experience working in KPI-driven environments with clear accountability for results
• A full driving license

What's in it for me?

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities

• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!

Plus a quarterly bonus of up to 20% OTE - and uncapped earning potential for high performers, meaning the more your store delivers, the more you earn.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.