TPI Account Executive

Multitask Personnel; Cardiff; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading utility company located in Cardiff is seeking a TPI Account Executive to enhance relationships with third-party intermediaries. This hybrid role involves supporting business development and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills and have previous experience in the energy sector. Benefits include 25 days holiday, a pension scheme, and health support.

Benefits

25 days holiday + bank holidays

Pension scheme with company match

Life cover

Gym membership options

Enhanced family leave

Qualifications

• Experience within the energy or utilities sector preferred.
• Ability to manage multiple priorities.

Responsibilities

• Develop strong relationships with TPIs and key stakeholders.
• Support account management with reporting and service delivery.
• Monitor performance against SLAs and KPIs.
• Assist with new business tenders and contract mobilisation.
• Identify process improvements and support business reviews.

Skills

Excellent communication skills

Organisational skills

Analytical skills

Attention to detail

Customer-focused

Confident using Microsoft Office

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

TPI Account Executive – Cardiff (Hybrid)

Salary: £30,000 per annum

Hours: 40 per week, Monday to Friday

Contract: Full-time, permanent

Multitask Personnel is proud to be working with a leading utility client specialising in the installation, ownership, and management of utility metering assets across the UK.

We’re looking for a TPI Account Executive to join the team in Cardiff. You’ll build and maintain relationships with Third Party Intermediaries (TPIs), supporting the Business Development and Account Management teams to ensure customers receive outstanding service.

The Role

• Develop strong relationships with TPIs and key stakeholders.

• Support account management with reporting, communication, and service delivery.

• Monitor performance against SLAs and KPIs.

• Assist with new business tenders and contract mobilisation.

• Identify process improvements and support business reviews.

About You

• Excellent communication and organisational skills.

• Strong analytical approach with great attention to detail.

• Confident using Microsoft Office (especially Excel & PowerPoint).

• Experience within the energy or utilities sector preferred.

• Customer-focused with the ability to manage multiple priorities.

Benefits

• Hybrid working available.

• 25 days’ holiday + bank holidays (rising to 30 days with service).

• Pension scheme with company match up to 5%.

• Life cover (4x salary).

• Company sick pay scheme.

• Simply Health plan, Dell discounts & gym membership options.

• Cycle to Work scheme and travel season ticket loan.

• 24/7 GP access, Employee Assistance Programme & mental health support.

• Enhanced family leave and service awards.

To apply for the role please send a CV to [e-mail] or call Faye on 01709 820102.