Tool Rental & Project Solutions Associate

The Home Depot; Greater London; In loco; CAD 26.000 - 27.000; Tempo pieno

Descrizione del lavoro

The Home Depot in Canada is seeking Sales Associates to provide fast, friendly service, assess customer needs, and guide customers to the right solutions for home improvement projects. You will greet, engage, and thank customers, while building product knowledge across departments to help customers complete their projects.

Flexibility to work evenings and weekends is required in a busy warehouse-style retail setting.

Competenze

• High School Diploma or equivalent.
• 1–2 years of retail or trade experience is an asset.
• Customer-focused with strong interpersonal skills.

Mansioni

• Ensures Customer Satisfaction
• Follow GET Model of customer service including Greeting, Engaging, and Thanking the customer
• Actively seek customers and escort to appropriate merchandise
• Ask open-ended questions to determine needs and knowledge level
• Promote services such as Special Services, Tool Rental, Pro Desk, Pro Services
• Discuss options (good, better, best) and suggest related items/services
• Educate customers about whole project
• Maintain knowledge of products in department and adjacent departments
• Follow safety and loss prevention policies

Conoscenze

Interpersonal Skills

Communicates Effectively

Customer Focus

Formazione

High School Diploma or equivalent

Descrizione del lavoro

The Home Depot in Canada is seeking Sales Associates to provide fast, friendly service, assess customer needs, and guide customers to the right solutions for home improvement projects. You will greet, engage, and thank customers, while building product knowledge across departments to help customers complete their projects.

Flexibility to work evenings and weekends is required in a busy warehouse-style retail setting.