Tool Hire Sales Manager

Bss Limited; Barking; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading tool hire company is seeking a Hire Manager to oversee the Tool Hire department in Barking. You will be responsible for sales growth, team leadership, and ensuring all equipment is safe and ready for use. Ideal candidates will have experience in tool hire, strong leadership abilities, and excellent customer service skills. This role offers an attractive salary, performance-based bonus, and various benefits.

Benefits

Attractive annual salary

Performance-based bonus

Generous pension scheme

Colleague discounts

Wellbeing support

Qualifications

• Experience in tool hire or plant hire is beneficial.
• Proven leadership skills are essential.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Develop and implement a sales action plan.
• Manage and train the Hire team.
• Ensure tools are safe and well-maintained.
• Maintain stock levels according to demand.
• Provide top-notch customer service.

Skills

Sales skills

Team leadership

Customer service

Communication

Safety management

Job description

We are now recruiting for a Hire Manager in Barking to lead our hire department in this large branch. Within this managerial role you will be responsible for the supervision and coordination of all colleagues working in the Tool Hire department, ensuring a quality service to the customer at all times. You will be responsible for proactively developing a sale action plan to achieve and exceed the agreed AOP. You will undertake a full range of managerial duties to ensure the effective utilisation of all resources. As Tool Hire Manager you will also oversee that the plant and all tools are properly maintained and kept in perfect working order - all within health and safety requirements and with the correct documentation.

Responsibilities and Qualifications

• Crushing Sales Goals: develop a winning sales action plan and drive results beyond the targets.
• Coaching & Training: work with the Branch Manager to level up the team on everything tool hire.
• Keeping Things Running: make sure all tools and equipment are in tip‑top shape, safe and ready for action.
• Stock Control: balance stock levels to meet demand, ensuring the right gear is available.
• Leading the Team: oversee the day‑to‑day of your Hire team, train, supervise, and motivate for top‑notch performance.
• Top Service: be the go‑to for customer queries, offer smart solutions and upsell like a pro to boost sales.
• Communication: keep the team and branch in the loop with daily toolbox talks and quick, effective communication.
• Experience: if you’ve worked in tool hire, plant hire, or a leadership role before, great! But if you’ve got sales or customer service experience, we’re still keen.
• Leadership Vibes: you know how to lead a team, inspire, and keep things moving.
• Safety Focused: you’ll make sure everything’s safe and sound‑whether it’s equipment or the work environment.
• Proactive: you thrive in a fast‑paced environment and always find a way to improve things.

Company Overview

We're BSS Hire, proudly part of the Travis Perkins family. BSS are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market leading own brand - BOSS. You'll be part of the UK's biggest builders' merchant with endless opportunities to grow and develop! You'll be part of a supportive, friendly team where your skills matter… With over 500 branches across the Travis Perkins business, there's always room to learn, progress, and make a real impact. Plus, we offer great benefits and career development - come be a part of something big!

Compensation

• Attractive annual salary
• Performance-based bonus that rewards your hard work
• Save‑as‑you‑earn & Buy‑as‑you‑earn schemes for smart financial growth
• Generous contributory pension scheme to secure your future
• Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation
• Wellbeing support to keep you feeling your best
• MyPerks discounts at top retailers, restaurants, and more!

Working Hours

Monday-Friday, 7:30 am to 5:00 pm, and you'll only work 2 Saturdays every 4 weeks (Saturdays are 8:00 am to 12:00 pm).