Tool Hire Customer Success Associate

Travis Perkins; Northampton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme

Life assurance

Sharesave

Staff discounts

Online discounts

Great hours

Job summary

Travis Perkins in Northampton is seeking a Tool Hire Customer Assistant to help customers find the tools they need and to arrange a hire contract. You will cover a range from earth-movers to drills, while keeping safety at the forefront and delivering superb service.

You’ll be a natural people person, quick to learn new systems, with a friendly, helpful style and a keen interest in tools and equipment. This role offers strong career progression within a large, family-values business with

Qualifications

• Natural people person with excellent customer service.
• Able to learn new systems quickly and adapt to changes.
• Friendly, helpful personality with a positive attitude.
• Some mechanical knowledge or interest in tools and equipment.

Responsibilities

• Help customers find tools and arrange hiring contracts.
• Prioritise safety across all equipment handling.
• Deliver friendly, high-quality service to every customer.

Skills

Customer service

Learning quickly

Friendly personality

Mechanical knowledge

Job description

Travis Perkins in Northampton is seeking a Tool Hire Customer Assistant to help customers find the tools they need and to arrange a hire contract. You will cover a range from earth-movers to drills, while keeping safety at the forefront and delivering superb service.

You’ll be a natural people person, quick to learn new systems, with a friendly, helpful style and a keen interest in tools and equipment. This role offers strong career progression within a large, family-values business with