Tool Hire Assistant

BSS LSE Region; Exeter; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Sociable, consistent hours

Discounts across Travis Perkins Group

Online discounts

Job summary

BSS Exeter is recruiting a Tool Hire Assistant to join our Exeter branch. You will help customers choose the right hire equipment, explain usage, and ensure service and safety standards are met. A friendly, professional approach is essential to deliver a great customer experience.

Working hours are Monday to Friday with no weekend shifts, reflecting a strong work-life balance. Training is provided to help you develop product knowledge and safety compliance across our broad range of tools.

Qualifications

• Customer service experience preferred.
• Positive and proactive attitude.
• Willingness to learn and follow safety procedures.

Responsibilities

• Assist customers in selecting hire equipment and provide usage guidance.
• Ensure equipment safety compliance and servicing requirements.
• Support in warehouse, stock handling and return processing.

Skills

Customer service

Team player

Positive attitude

Communication

Job description

Ready for your next challenge? We’re looking for a motivated Tool Hire Assistant to join BSS Exeter, a nationwide leader in commercial heating, ventilation, pipeline, and mechanical services, and part of the Travis Perkins Group.

Our working hours also offer a great work life balance, most of our customers choose to enjoy their weekends and bank holidays which means you can too!

Working hours: Monday to Friday 07:00- 17:00 Most importantly, no weekend working!

What’s in it for you

• Competitive salary and bonus earning potential
• Sociable, consistent working hours
• Discounts across the Travis Perkins Group, including Toolstation
• Additional online discounts with major retailers, restaurants, cinemas, and more
• Company pension plan that enhances with length of service
• Ongoing training and development, we’re big on helping colleagues grow

The role

Being a Tool Hire Assistant at BSS takes a lot of character. It calls for someone who enjoys working with people and has the enthusiasm it takes to deliver a fantastic service too.

Working within our high standards of safety, you will make sure that all hire equipment complies with relevant legislation, to provide our customers with equipment that’s properly serviced and absolutely safe to use. By providing the right instructions, you will make sure that customers are able to maximise the use of the equipment in line with their individual requirements.

What we are looking for

Do you have a positive and professional attitude, love meeting new people and are a team player? If so, we would love to hear from you. We can teach you the rest, it doesn't matter what sector you come from!

About BSS

BSS Industrial has been a trusted distributor to the building services and industrial sectors for over 110 years. With 60+ branches and specialist distribution centres, we’re known for our technical expertise, customer care, and our market‑leading own brand, BOSS.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

You be you, it makes us, us.

Building better communities

Our businesses span the trade, home improvement and DIY markets and our aim is to offer the best for our employees, customers, suppliers and the communities around us which helps bring our strategy to life.