Tom Howley - Sales Designer

London Door Company; Royal Tunbridge Wells; On-site; GBP 28,000 - 45,000; Full time

Benefits offered by this job

22 days + bank holidays

Cycle to Work Scheme

Contributory pension

BHID Rewards / wellbeing

Employee Assistance Programme

Mortgage services

Job summary

Tom Howley is seeking a Sales Designer to guide customers through the complete kitchen design and sales process— from initial consultation to final sign-off. The role blends creative design, technical knowledge, and sales ability to deliver luxurious kitchens that meet budgets and timelines.

The successful candidate will provide an exceptional customer experience while achieving sales targets, within a BHID-valued culture focused on detail, solutions, and care.

Qualifications

• Strong consultative sales skills in showroom/design context.
• Creative design eye with attention to detail.
• Excellent verbal and written communication and interpersonal skills.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Guide customers through kitchen design and sales process from initial consult to final sign-off.
• Collaborate with showroom manager to deliver outstanding customer experience.
• Consult with clients in-home and in-showroom to capture lifestyle, needs and budget.
• Present and sell bespoke kitchens, boot rooms, appliances and worktops.
• Meet or exceed individual sales targets and KPI.
• Upsell additional products and services while handling objections.

Skills

Sales ability

Design flair

Communication

Time management

CAD software

Tools

CAD software

Job description

Job Description

Tom Howley, market leader for British, bespoke kitchens is the fastest growing, premium kitchen company in the UK, with 20 showrooms and ambitious growth plans. We are proud to manufacture all of our furniture in the UK and offer a comprehensive design, manufacture and installation service. We are looking for Kitchen Sales Designer to join our Tom Howley Showroom.

Tom Howley - Sales Designer

Job reference

NRD-SAL-001337

Salary

Competitive Rate of Pay

Closing date

27/11/2026

Department

Sales

Location

Tunbridge Wells

Employment type

Permanent

Job Summary

The Sales Designer is responsible for guiding customers through the complete kitchen design and sales process—from initial consultation through to final sign off. This role combines creative design skills, technical knowledge, and strong sales ability to deliver functional, aesthetically pleasing kitchens that meet customer needs, budgets, and timelines. The successful candidate will provide an exceptional customer experience while achieving individual sales targets. All employees will be encouraged to embrace a high performing culture aligned with our BHID values (Driven by Detail, Focused on Solutions, Friendly & Approachable & Proud to Care).

Key Responsibilities

• Work closely with the showroom manager to Deliver an excellent Customer Experience
• Consult with customers to understand their lifestyle, needs, preferences, and budget in both client’s homes and showroom.
• Build strong relationships with clients, acting as a trusted advisor throughout.
• Present and sell Bespoke kitchens, Boot-rooms, utilities, bedrooms, appliances, worktops, and accessories.
• Achieve or exceed individual sales targets aligned with companies K.P.I’s.
• Upsell complementary products and services where appropriate.
• Handle customer objections professionally and close sales confidently.
• Manage client expectations from initial order to sign off.
• Complete customer site surveys and final contracts

Personal Qualities

• Strong sales ability with a consultative approach
• Creative design flair with attention to detail
• Excellent communication and interpersonal skills
• High level of organization and time management
• Experienced in using CAD design software.
• Ability to manage multiple projects simultaneously.
• Experience in designing & selling luxury kitchens preferable.
• Knowledge of appliances, worktops, and cabinetry construction.
• Confident in Negotiation and closing orders.
• A strong team player who can also work independently.
• Ambitious and target driven.
• Positive attitude with an ability to provide solutions.

The Role

• You will be designing and selling bespoke Tom Howley kitchens, boot rooms, utilities and more.
• You will benefit from a highly successful national marketing strategy to support your earning potential.
• Working out of one of our luxury kitchen showrooms alongside your Showroom Manager.
• Supported by dedicated drawing office, operations and client services departments allows you to focus solely on the design and sales process.

The Person

• Enthusiastic
• Willing to learn
• Excellent attention to detail
• Customer-centric attitude
• A passion for design
• A proven sales record

The Training

• All expenses paid induction at Head Office
• A comprehensive Sales training programme
• A comprehensive Design training programme
• IT, software and technical training
• You will be supplied with the latest IT equipment and bespoke software
• Ongoing sales and design mentoring to assist your performance

Benefits

• 22 days plus bank holidays (rising with service)
• Cycle to Work Scheme
• Contributory pension with salary exchange
• BHID Connect – through our partnership with Reward Gateway, you can save money on everyday spending and make your money go further at up to 770 retailers
• Wellbeing centre – exercise videos, mindfulness tools, nutritional and financial advice
• Employee Assistance Programme – access to 24/7 counselling and support helpline
• Employee Mortgage Services – through our partnership with Charles Cameron we provide access to mortgage advice and education services
• We are constantly reviewing our benefits and have some exciting new initiatives coming soon!

Should you have any questions regarding this opportunity, or if you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to contact us at [e-mail].

Take a look around the company

https://www.jobtrain.co.uk/bhid