Till Volunteer (Friday mornings)

Oxfam International; Hexham; On-site; Full time

Benefits offered by this job

Flexible volunteering schedules

Training and development opportunities

Lunch and travel cost coverage

Reference opportunities for future employers

Job summary

Oxfam International in Hexham seeks enthusiastic Till Volunteers to support shop operations. You will engage with customers, manage transactions, and assist in visual merchandising. It's a fantastic chance to gain experience while making a positive impact on the community.

The role is open to individuals aged 18 and over with no prior experience necessary, as full training will be provided. Volunteers can enjoy flexible schedules, and potential reimbursement for lunch and travel expenses.

Qualifications

• Reliable and punctual volunteers.
• Willingness to learn and work as part of a team.
• No prior experience required as training is provided.

Responsibilities

• Handle customer transactions at the till.
• Sort and price donated stock.
• Create visual merchandising displays.

Skills

Team collaboration

Customer service

Reliability

Job description

Please note: This role is only suitable for applicants aged 18 and over.

Do you want to make a real difference?

At Oxfam, we’re not just selling pre‑loved items and unique finds – we’re working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide.

As a till volunteer, you’ll be the friendly face of our shop, handling customer transactions with a smile. You’ll provide top customer service and help create a warm, welcoming atmosphere that keeps our customers coming back.

Here’s why Oxfam is the perfect opportunity for you:

• Be a Second‑hand Superhero: In our high‑street shops, e‑commerce hubs and online shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
• Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service and teamwork.
• Find Your Community: Meet like‑minded people who share your passion for a fairer world.
• Flexibility: We know life gets busy. That’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
• Oxfam is not just another charity shop. We’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest.

Volunteer role

Till Volunteer

Volunteer manager

Shop Manager

Where you will be based

Shop

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop‑related tasks agreed with the Manager.
• Chatting to customers, giving great service on the till.
• Selecting, sorting and pricing donated stock.
• Visual merchandising: creating eye‑catching window and in‑store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions.
• Following clear instructions to label donations in order to maximise income.
• Occasionally lifting boxes; we prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• Reliable and on time for your volunteering.
• Full training and support is given for this role – no prior experience required.
• Happy to be part of a team and collaborate effectively with others.
• Happy to speak with other people and follow instructions to complete a task.

What’s in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
• Access to training and development.
• Grow your confidence and meet new people.
• Flexible volunteering schedules that fit your lifestyle.
• Free confidential support by the Retail Trust.
• Possible references for future employers.

Disclaimer

• We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments.
• We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

8 Battle Hill, Hexham, Northumberland, NE46 1BB, United Kingdom