TikTok Shop - Seller Growth Program Manager

TikTok; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Seller Growth Program Manager, where you'll empower sellers on a dynamic platform. In this role, you'll manage diverse growth initiatives, analyze data, and coordinate with cross-functional teams to enhance seller experiences. The ideal candidate will thrive in a fast-paced environment, possessing strong project management and data analysis skills. This innovative firm values creativity and resilience, offering a unique opportunity to make a significant impact in the social e-commerce space. If you're passionate about driving growth and fostering collaboration, this is the perfect role for you.

Qualifications

• 2-3 years of experience in operations, program management, or project management.
• Strong data skills with experience in Excel/Sheets and SQL/Python.

Responsibilities

• Launch and manage growth initiatives for seller incubation.
• Monitor growth metrics and identify performance gaps.

Skills

Project Management

Data Analysis

Communication Skills

Organizational Skills

Social E-commerce Knowledge

Multitasking

Proactivity

Resilience

Tools

Excel

Google Sheets

SQL

Python

Job description

TikTok Shop - Seller Growth Program Manager

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Responsibilities

About the team: The Seller Growth team manages the day-to-day journey of new sellers on TikTok Shop, including education, incubation, analytics and strategy. As an integral part of the team you'll take ownership of designing work streams thus empowering our sellers to scale their business. You will be expected to independently manage projects and initiatives.

1. Independently launch and manage diverse growth initiatives for seller incubation.
2. Monitor growth metrics, identify trends and performance gaps.
3. Identify improvement opportunities through data analysis and develop suitable scalable solutions.
4. Coordinate with cross functional teams such as Creator, Affiliate, Product, Campaign and other teams.
5. Launch and manage projects to improve sellers' content quality.
6. Launch and manage projects to improve seller's collaboration with creators.

Qualifications

Minimum Qualifications:

1. 2 to 3 years of work experience in operations, Program management, and/or Project Management.
2. Passion for social e-commerce and up-to-date with the trends.
3. Experience working in fast-paced startup/s and/or experience working in e-commerce.
4. Strong data skills with experience in Excel/Sheets.
5. Quick learner, proactive, and resilient, with ability to operate under pressure.
6. Excellent organisational and multitasking skills.
7. Excellent communication skills, both written and verbal.

Preferred Qualifications:

1. Experience with content creation and/or working with creators.
2. Experience working in fast-paced startup/s.
3. Experience working in e-commerce.
4. Experience with SQL and/or Python.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Technology, Information and Internet