Tier 2 Audio Visual Field Technician

EOS IT Solutions; Tees Valley; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global technology company is seeking a Tier 2 Audio Visual Field Technician to support project delivery teams by installing and maintaining AV technologies. The role requires up to 70% travel and strong technical troubleshooting skills. Candidates should have experience with AV systems like Crestron and Cisco, along with excellent communication skills. The position offers competitive pay ranging from $32 to $41 per hour.

Qualifications

• Candidate must have experience with AV systems such as Crestron, Extron, QSYS, or Cisco.
• Strong sense of urgency and agility in dynamic environments is essential.
• Ability to work independently in high-pressure, fast-paced settings is required.

Responsibilities

• Install and maintain AV technologies across client sites.
• Provide daily reporting to the Project Management team.
• Diagnose, troubleshoot, and resolve technical problems.

Skills

Experience with AV systems

Understanding of signal flow

Excellent customer interaction skills

Strong organizational and time management skills

Effective written and verbal communication

Critical thinking and problem-solving abilities

Education

1–3 years of experience in the AV/VC industry

AVIXA CTS or CTS-I certification

OSHA 10/30 or SST certification

Tools

Crestron

Extron

QSYS

Cisco

Job description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Tier 2 Audio Visual Field Technician, you will play a key role in supporting our project delivery teams by installing and maintaining a wide variety of AV technologies across client sites. You will be responsible for ensuring high-quality installations, troubleshooting technical issues, and maintaining strong communication with project stakeholders.

THIS POSITION REQUIRES UP TO 70% TRAVEL.

KEY RESPONSIBILITIES:

• Provide daily reporting to the Project Management team.
• Install a wide variety of AV technology in both existing and new build project sites.
• Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware.
• Ensure compliance with general contract requirements during installations.
• Apply knowledge of low voltage electrical concepts.
• Utilize basic carpentry and installation skills.
• Operate power tools safely and effectively.
• Diagnose, troubleshoot, and resolve technical problems.
• Travel to other sites as needed to support projects and installations.

ESSENTIAL CRITERIA:

• Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.
• Understanding of signal flow and AV rack building to AVIXA standards.
• Familiarity with AV industry cabling and connector termination.
• Strong sense of urgency and agility in dynamic environments.
• Excellent customer interaction skills and professionalism.
• Ability to work independently in high-pressure, fast-paced settings.
• Commitment to ongoing technical development.
• Willingness and eligibility to travel and work globally.
• Strong organizational and time management skills.
• Effective written and verbal communication.
• Critical thinking and problem-solving abilities.
• Flexibility and adaptability to changing work hours and customer needs.
• Team-oriented mindset.
• Valid driver’s license.

DESIRABLE CRITERIA:

• 1–3 years of experience in the AV/VC industry.
• Deeper knowledge of signal flow and AV installation.
• Familiarity with Cisco, Extron, Crestron, or QSYS systems.
• AVIXA CTS or CTS-I certification.
• OSHA 10/30 or SST certification.

EEO STATEMENT:

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

PAY RANGE:

Pay Range $32 — $41 USD