Tier 1 SOC Support Analyst - Cyber Security

Third Nexus Group Limited; Greater London; On-site; GBP 22,000 - 36,000; Full time

Job summary

Third Nexus Group Limited in London is seeking a Tier 1 Cyber Security SOC Support Analyst to join our UK-based Service Desk. The role focuses on monitoring, triage, and initial response to alerts, with an emphasis on reviewing threats and escalating urgent incidents.

The ideal candidate will have 1 year of Tier 1 SOC experience and familiarity with Defender XDR, Sentinel, Defender EDR, and Microsoft 365 Cloud technologies, plus relevant certifications.

Qualifications

• Minimum 1 year proven experience in a Tier 1 Cyber Security SOC Support Analyst role.
• Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies.
• Working knowledge of Microsoft Defender suite including Endpoint Detection and Response.
• Understanding of key Microsoft 365 Cloud Technologies from a threat landscape perspective.

Responsibilities

• Provide triage and first line of defence for all cyber security incidents within the organisation and as part of our Managed Security Service.
• Take ownership and provide remedial actions to ensure that Cyber Security Threats are mitigated as per Playbooks provided by the Cyber Security Team or elevate incidents to Escalations Management Team for further information/support.
• Manage technical and stakeholder incident reporting via concise communications.
• Manage client communication channels during an active incident.
• Liaise with third party service suppliers where necessary, logging tickets and act as a central point of contact for active incident.
• Provide operational support to wider Cyber Security Team on security incidents.
• Provide a professional and customer-focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of progress.

Skills

MSP background

Tier 1 SOC

Microsoft Defender XDR

Microsoft Sentinel

Microsoft 365 Threats

Job description

Third Nexus Group Limited in London is seeking a Tier 1 Cyber Security SOC Support Analyst to join our UK-based Service Desk. The role focuses on monitoring, triage, and initial response to alerts, with an emphasis on reviewing threats and escalating urgent incidents.

The ideal candidate will have 1 year of Tier 1 SOC experience and familiarity with Defender XDR, Sentinel, Defender EDR, and Microsoft 365 Cloud technologies, plus relevant certifications.