Tideway Coordinator

Thames Water; Greater London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading UK water utility company is seeking a Tideway Coordinator to manage safety-critical asset isolations and engage with stakeholders for maintenance activities. The ideal candidate will have industry experience, strong communication skills, and the ability to manage health and safety. The role offers a salary up to £45,000 per annum, 26 days of annual leave, a generous pension scheme, and various health and wellbeing benefits. This position is based in Greater London and requires travel between multiple sites.

Benefits

Salary of up to £45,000 per annum

26 days holiday increasing to 30

Performance-related pay plan

Generous Pension Scheme

Wellbeing benefits including health MOTs and counselling

Qualifications

• Experience in the water or a similar industry.
• Proactively communicate with stakeholders.
• Willingness to enter the sewage network after training.
• Good understanding of customer expectations.
• An awareness of business procedures and processes.
• Ability to liaise at all levels and influence beyond span of control.
• High attention to detail.
• Full UK Driving Licence.
• Willing to enter the sewage network once essential training is completed.

Responsibilities

• Manage safety-critical asset isolations for maintenance activities.
• Coordinate briefed projects and deliver reports and analyses.
• Ensure compliance with health and safety regulations.
• Co‑ordinate briefed projects and activities, delivering reports and presentations.
• Ensure compliance with internal processes, procedures, and external regulations.
• Deliver excellent customer service and continuous improvement.

Skills

Good communication skills

Health and Safety management

Customer expectations understanding

Attention to detail

Ability to influence at all levels

Education

Full UK Driving Licence

Job description

About the Project

The London Tideway Tunnel is a multi‑billion‑pound project designed to prevent storm sewage from discharging to the River Thames. The project will be soon commissioned and preparations for system acceptance are underway.

About the Role

The role involves providing safety‑critical asset isolations to support below‑ground maintenance of the LTT. You’ll engage with key stakeholders to ensure activities are planned effectively and deliver infrastructure and process improvements to the sewage network, focusing on KPIs and customer experience.

What you’ll be doing as a Tideway Coordinator

• To manage specific activities within a designated area, including leading on briefed projects and providing support on larger scale projects. This role will incorporate some or all the accountabilities listed below.
• Provide safety critical isolations as an Appointed Person General (APG) to TWUL and LTT assets for all future below ground maintenance activities. Robust training will be provided to perform these tasks.
• Additional support function for the reviewing of Works Package Plans / RAMS / Maintenance RAMS.
• Additional resilience in development of Safe System of Works.
• Support the issuing of TWOSA associated permits to MEICA and Pump Hall access activities.
• Be part of the interface function between all stakeholders for below ground maintenance activities to take place.
• Co‑ordinate briefed projects and activities, provide and deliver reports, presentations and analysis of data as necessary.
• Responsible for ensuring all aspects of H&S are managed correctly, by completing authorisations permits and site inspections.
• Monitor and report on all aspects of the projects that you are directly accountable for, to include H&S, finance, programme, risk and opportunity.
• Ensure compliance with internal processes and procedures and external Regulations and best practices.
• Deliver excellent customer service and continuous improvement.

Base Location

Can be based out of Abbey Mills – Stratford – E15 2RN, Greenwich Storm – SE10 8JL or Hammersmith (PS) – W6 9RS. Travel will be required to all three sites.

Working pattern or hours

36 hours a week, Monday to Friday, working weekends and nights as required.

What you should bring to the role?

• Previous working experience in the water or a similar industry.
• Good communication skills and proactive in approach.
• Experience of managing Health and Safety.
• Good understanding of customer expectations.
• An awareness of business procedures and processes.
• Ability to liaise at all levels and influence beyond span of control.
• High attention to detail.
• Full UK Driving Licence.
• Willing to enter the sewage network once essential training is completed.

What’s in it for you?

• Offering a salary of up to £45,000 per annum, depending on skills and experience.
• Annual Leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

About Thames Water

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

EEO Statement

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

Disclaimer

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.