Thomas Franks - Supervisor

Thomas Franks Ltd.; City Of London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading independent catering company in London is seeking a Supervisor to oversee hospitality operations. Candidates should have experience in catering and strong customer service skills. The role involves managing food standards, supporting the team, and ensuring compliance with health and safety policies. This full-time position offers various benefits and opportunities for career progression.

Benefits

Wider wallet scheme

Free meals on duty

Volunteers leave

Enhanced maternity, paternity and adoptive leave

Cycle to work scheme

Recommend a friend bonus

Training and development opportunities

Established apprenticeship programme

Social events

Employee assistance programme

Workplace pension

Career progression

Qualifications

• Previous experience in a fast-paced catering environment as a hospitality assistant or supervisor.
• Ability to demonstrate reasonable/good understanding and use of verbal English.
• Demonstrated reasonable/good standard of written English and reading skills.

Responsibilities

• Oversee the hospitality operation.
• Ensure company food standards are adhered to and wastage controlled.
• Support the team with serving customers and replenishing stocks.

Skills

Excellent customer service skills

Hospitality experience

Team player

Organised with attention to detail

Job description

Supervisor London Contract: Full Time, Permanent
Salary: 22074
Hours: 40 per week

A fabulous independent day school for girls aged 4 to 18. Set in the heart of gorgeous South Kensington, London. Catering for about 380 students and teachers. We offer a core feeding of Lunch. We also operate a cookery club with the school. There will be a good amount of hospitality offering at this location. This is a term time only contract working 41 weeks a year. This school operates Monday to Friday.

We are looking for a Supervisor to join our team at one of our prestigious locations in London.

You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To oversee the hospitality operation
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
• To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).

You will have the following skills:

• Excellent customer service skills
• Hospitality experience required
• An all-round team player
• Organised with attention to detail

Knowledge / competencies:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.