Third Party Products and Services Divisional Director

St. James's Place; Cirencester; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

28 days annual leave

Private Medical Insurance

Generous Pension Scheme

Enhanced Parental Leave

Protection Benefits

EV salary sacrifice

Job summary

St. James's Place is seeking a Divisional Director for Third-Party Products and Services in Cirencester. The role leads strategy, governance, and delivery for non-investment third-party offerings, ensuring regulatory compliance and strong client outcomes.

You will guide tender processes, coordinate governance, and collaborate with proposition leads to align with market needs and partner strategies. The position is hybrid, permanent, and senior in scope.

Qualifications

• Extensive propositional strategy experience in regulated financial services.
• Strong governance, risk management, and regulatory knowledge.
• Proven track record leading senior teams and scaling organisations.
• Ability to align objectives with customer and commercial goals.

Responsibilities

• Set the strategic direction for the non-investment third-party products and services panel.
• Conduct tender assessments and advise on additions/removals from the panel.
• Monitor industry, regulatory, and competitor developments for panel improvements.
• Act as Consumer Duty Outcome Owner for the Chooses Products and Services outcome within SJPWM.

Skills

Strategic leadership

Regulatory affairs

Governance

Financial services expertise

Stakeholder engagement

Team leadership

Job description

Are you ready to chart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

Location: Cirencester Office

Workplace Type: Hybrid

Employment Type: Permanent

Seniority: Director

The role of Group Products ("the Division") is to develop and coordinate the suite of products and services available to clients of St. James's Place. It ensures they are fairly priced, support business growth, and deliver good client outcomes.

The Divisional Director for Third-Party Products and Services guides the team responsible for these areas. They focus on strategy, development, and governance of St. James's Place's non-investment* third-party offerings. The role makes sure these offerings deliver strong client outcomes, assist Partner advice propositions, meet regulatory criteria, and help meet the Group's strategic objectives.

Key Responsibilities of the Job:

• Set and guide the strategic direction for the non-investment panel of third-party products and services that advisers may distribute. Ensure it aligns with Group strategy, client needs, and regulatory requirements.
• Conduct regular tender assessments of products, services, and providers on the non-investment panel, making recommendations regarding their improvement, addition to, or removal from the panel.
• Monitor industry, regulatory and competitor developments, finding opportunities to improve the non-investment panel.
• Serve as the Consumer Duty Outcome Owner for the 'Chooses Products and Services' outcome within SJPWM. Provide oversight and challenge to make sure all products and services distributed by SJPWM deliver good client outcomes and fair value.
• Coordinate governance, due diligence, maintenance, and development of various non-investment third-party products and services distributed by each entity. Make sure they align with target market needs, produce good client results, offer fair value, benefit both Partners and SJP commercially, and adhere to relevant regulatory requirements.
• Work closely with AME or equivalent experience proposition leads to ensure alignment of proposition strategy, governance standards and client outcomes across markets.

Partner and Business Engagement

• Act as an advocate for the panel, building understanding and confidence in panel solutions to support Partner adoption and delivery of complete advice outcomes.
• Lead engagement with providers to deliver thought leadership, training, and educational events to advisers that promote the delivery of complete advice outcomes.
• Work collaboratively with collaborators across SJP to provide specialist product expertise, mentorship, and support, including to the St. James's Place Protection Planning Service.
• Where required, support SJP responses to key regulatory consultations.
• Represent SJP externally with providers, industry bodies and market participants, serving as a senior ambassador for the Group's third-party proposition.
• Provide support for developments and projects affecting the third-party panel of products and services as needed.

What You Will Bring

• Extensive experience in developing and implementing propositional strategies across regulated financial services markets.
• Strong understanding of regulatory and legislative rules governing products and services distribution.
• Strong understanding of the governance processes, and risk mitigation requirements of the business in dealing with third parties.
• Strong technical and commercial understanding of a broad range of retail financial products and services, particularly protection, retirement, estate planning and comprehensive advice solutions.
• Bring strategic leadership experience gained in a complex financial services, products, or regulated environment. Translate business objectives into clear team priorities and measurable outcomes.
• Demonstrate a strong track record of leading leaders and scaling high-performing teams through effective talent development, succession planning and organisational building.
• Act as a trusted senior leader, influencing executive collaborators and contributing to broader business strategy while championing the interests of customers, colleagues and commercial objectives.

What's in it for you?

Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.

In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.

• 28 days' annual leave plus bank holidays, with the option to purchase up to 5 additional days.
• Private Medical Insurance - company-funded cover for you and your immediate family
• Generous Pension Scheme - a non-contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice
• Enhanced Parental Leave - up to 26 weeks' full pay to support growing families.
• Protection Benefits - company-funded critical illness cover, income protection, and life assurance
• EV salary sacrifice scheme through Tusker

Reasonable Adjustments

We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at [e-mail]

Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break.

As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.