Therapy Assistant Practitioner, Pelvic Health

Worcestershire Acute Hospitals NHS Trust; Redditch; On-site; GBP 24,000 - 30,000; Full time

Job summary

A regional healthcare provider in Redditch is seeking a Therapy Assistant Practitioner for their Pelvic Health Service. The role involves delivering therapeutic care, assisting in pelvic health education, and contributing to patient assessments. Ideal candidates should possess relevant healthcare experience and have strong communication and teamwork skills. This permanent full-time position supports flexible working arrangements.

Benefits

Flexible working hours

Supportive team environment

Qualifications

• Experience in health and care settings, especially pelvic health.
• Ability to work independently and within a team.
• Proven experience in using Therapy related skills.

Responsibilities

• Deliver self-management and education classes.
• Assist with data collection for service improvement.
• Work with the Pelvic Health Physiotherapy Team effectively.

Skills

Direct patient care

Communication skills

Teamwork

Problem-solving

Education

Foundation degree in Health and Social Care or equivalent

Functional Skills (level 2) in Maths & English

Job description

Go back Worcestershire Acute Hospitals NHS Trust

Therapy Assistant Practitioner, Pelvic Health

The closing date is 30 November 2025

An exciting opportunity has arisen for an enthusiastic and motivated Therapy Assistant Practitioner to join our Pelvic Health Service within Worcestershire Acute Hospitals NHS Trust. The post is a permanent full‑time position (37.5 hours per week).

The post holder will work within the Pelvic Health Physiotherapy Team, delivering self‑management and education classes, treating a caseload of non‑complex outpatients, delivering postnatal care advice on the maternity ward, and contributing to the administrative duties of the pelvic health service. Experience working with pelvic health patients is required.

The post‑holder will also assist with data collection to measure the effectiveness of our interventions and assist in service improvement. They may also be asked to assist with tasks related to the day‑to‑day running of the overall therapies outpatient department where required.

The Pelvic Health Service covers three sites (Worcester, Redditch, Kidderminster). This role will be based at the Alexandra Hospital, Redditch, with the majority of the workload being spread between Redditch and Worcester. However, there will be a requirement to travel across all sites as the service requires.

UK Visa and Immigration Sponsorship: Please note that we do not offer UKVI sponsorship for these posts, and so all applicants require a current right to work in the UK.

For more information, please contact Team Lead Physiotherapist Jennifer Westley at [e-mail]

Main duties of the job

Working as part of the Therapy and wider MDT, Therapy Assistant Practitioners (TAP) use enhanced skills in a specialist area to provide direct high quality and effective therapeutic care and support to a defined group of patients. Within the scope of the role, the post holder will independently (unsupervised) plan and deliver individual or group tasks where an understanding of role boundaries and the importance of supervision and carrying out delegated tasks and plans is essential.

This role requires an understanding of factual and theoretical knowledge of principles, policies, protocols, procedures, processes within a defined group of patients. Although work is guided by standard operating procedures and protocols, the post holder must be able to make judgements to plan activities, assess, treat and progress/grade and adapt treatment of patients in line with competencies set and assessed by the Registered Therapist. This knowledge should be utilised to contribute to effective discharge planning as part of the MDT.

The post holder will participate in the weekend service. The speciality being dependant on experience. This service may include the treatment of children.

Working hours will be dependent upon the service provided within each speciality, this may include 7‑day working, working contracted hours within an extended daily pattern or participation in a relevant weekend/bank holiday rota.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital‑based services from three sites in Kidderminster, Redditch and Worcester.

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient‑centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation – this means we are committed to embedding flexible working within our organisation as a flex‑positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job responsibilities

For a full list of duties please refer to the attached job description document.

Key Duties:

Domain 1: Formal Knowledge and Experience

Entry requirements as per personal specification.

Able to demonstrate substantial experience in health and care settings, including in the relevant field of work.

Demonstrates the values of the NHS and commitment to personal and professional development.

Domain 2: Supporting service users

Develops, manages, and maintains positive, appropriate relationships with service users, families and carers, demonstrating respect, kindness, compassion and empathy at all times.

Consistently deploys care, treatment and support strategies to promote and provide person‑centred care, including providing information, advice and guidance to service users, carers, families, health professionals and others.

Understands the social, cultural, and economic influences, individual circumstances, behaviours, and lifestyle choices that impact on health outcomes for service users and their families, including health inequalities.

Understands the aims and principles of health promotion, protection and improvement and importance of relevant interventions for individual service users and their families, including making every contact count.

Understands a range of organisations in the health and social care system and services provided, referring service users to services appropriately.

Understands and can explain the main legislation, legal and ethical responsibilities that shape health and social care and the role of agencies such as the Care Quality Commission.

Able to work collaboratively with a variety of health staff, social care staff, professional staff and others. Understands and demonstrates the principles of team and partnership working.

Recognises the importance of support workers in service delivery, including the diverse roles undertaken by AHP support workers. Is able to define own role, for example by describing their duties and the roles of others.

Has a thorough understanding of the function and role of their service and can actively advocate for this to other teams and services.

Domain 3: Clinical, Technical and Scientific Roles and Responsibilities, Knowledge and Practice, Support and Interventions.

Developed knowledge of clinical, technical and/or scientific theory and practice within their immediate field of practice. Understands the importance of evidence‑based practice.

Demonstrates an understanding of role boundaries, the importance of supervision and carrying out appropriately delegated tasks. Able to understand and follow procedures, protocols and plans.

Following appropriate training and demonstration of competency, works unsupervised with service users within the scope of the role and operational policies, protocols and procedures, adhering to evidence‑base practice.

Understands and gains valid consent prior to action or providing care, and records this appropriately.

Assesses a defined group of patients with mobility, functional/cognitive impairments, and impairments of activities of daily living, including assessment of a patient’s fitness to treat, recognising at deteriorating patient and escalating accordingly any concerns to a registered therapist/ward staff.

Gathers and interprets relevant information including social history, and through working under protocols facilitates early discharge planning, liaising with family/care agencies as needed.

Works unsupervised to assess, plan, implement, progress/grade and monitor own treatment and care plan interventions, including adapting to circumstances/patient needs.

Actively participates in the planning and development of personalised care plans by offering objective clinical and evidence‑based information to inform planned activities.

Monitors the effectiveness of treatments through evaluation of outcome and use of clinical knowledge and evidence base to progress the patient within defined protocols and recognises the reason for any unmet goals.

Understands the impact of complex or urgent care needs and other factors encountered when prioritising care activities within their own or the team’s defined workload.

Identifies the need for ongoing rehabilitation/support and liaises with the MDT to recommend the appropriate level of care on discharge. This could involve referral to other agencies.

Completes visits in the community setting to provide necessary assessments or interventions to support safe discharge. This may be completed alone or with another therapist/member of staff.

Assesses for, recommends, orders, issues and fits equipment as per scope of practice, as required by the service user, including demonstration of safe use of equipment to service users, carers and other staff.

Recognises an emergency, summons assistance and acts as a member of the MDT within parameters of own competence and defined role. In settings where a registered practitioner is not present, initiates immediate first aid whilst awaiting the arrival of appropriately qualified practitioners.

Domain 4: Communication and Information Management.

Communicates effectively, through a variety of methods with patients, carers and relatives to maximise rehabilitation potential through interpersonal, verbal and non‑verbal skills. This may require explanation, instruction, persuasion, motivation, negotiation and reassurance.

Exchanges information with service user and families using active listening, compassion, empathy, and co‑production techniques with the service user.

Demonstrates the ability to provide and receive complex and sensitive information, including relating to service users. Judges the appropriate method of communication, ensuring information is provided in an accessible way.

Actively listens and receives information, gives and acts on feedback. Understands the communication needs of others and adapts communication style accordingly.

Manages barriers to effective communication and adapts own communication style as appropriate.

Liaises and communicates effectively with registered therapists, acute ward and community teams and other members of the MDT, regarding referrals, ongoing care, rehabilitation needs and discharge requirements of individual patients.

Understands role requirement and the importance of accessing, maintaining and storing documentation relating to care, in accordance with local guidance and legal requirements for maintaining confidentiality and data protection.

Maintains complete accurate and contemporaneous treatment records including valid consent to interventions, utilising digital platforms as required, in line with local and HCPC standards.

Domain 5: Safe and Inclusive Environments.

Contributes to the maintenance of healthy and safe working environments through appropriate practice, use of resources, techniques and behaviours and understanding of relevant legislation.

Contributes to the application and evaluation of organisational procedures and protocols.

Identifies and acts immediately to manage risks/unsafe practice or environments, including assessment of moving and handling, using local policies and procedures.

Acts with integrity and honesty, ensuring individuals do not experience harm by reporting situations, behaviours or errors that might lead to adverse outcomes for service users.

Is aware of the environment in which they work and how to maintain health and safety for themselves and others.

Reports any adverse incidents, accidents, near misses or complaints in a timely manner, taking appropriate action where necessary, according to Trust policy.

Ensures safe use of all mechanical and electrical equipment or medical devices used in the care of patients.

Domain 6: Research and Service Improvement.

Participates in, contributes to, and may lead audits, service evaluation and quality improvement projects relevant to own work.

Applies research governance, ethics, protocols and guidelines and may undertake more complex research activities including data collection and analysis. Disseminates research findings.

Domain 7: Leadership and Management.

Acts in a professional manner, demonstrating NHS Constitution values.

Demonstrates role modelling, including advocating for service users, their families and carers and other support staff.

Takes appropriate action when the performance and practice of others should be positively recognised or requires improvement.

Takes responsibility for management, prioritisation and leadership of own workload within the defined area of work, and within scope of practice. At times working without direct supervision.

Identifies and develops own leadership skills, for example by volunteering for broader opportunities within their organisation.

Is responsible, with minimal guidance, for maintaining own knowledge, skills and competencies through a range of relevant CPD activities and maintenance of an appropriate portfolio.

Is aware of limitations of own knowledge and skills and actively seeks feedback, advice and guidance from the supervising therapist where appropriate.

Completes all required mandatory and compulsory training, maintaining 100% compliance as per trust requirements.

Works with registered therapists to supervise, mentor and manage Therapy Support Workers / less‑experienced staff and apprentices, including induction of new staff and students.

Contributes to the learning of the organisation, colleagues and team, for example by giving and receiving constructive feedback and contributing to learning resources for others. Supports students on placement.

Provides administrative support to the therapy team e.g. appointment booking, stock control of consumables, ordering, monitoring of equipment.

See attached job description for domain 8 and other details.

Person Specification

Experience

• Proven experience as a Senior Therapy Assistant/or equivalent working with different patient groups/conditions
• Experience of working in an acute/healthcare setting with direct patient contact, including experience of working with pelvic health patients
• Evidence of work using a wide range of Therapy related skills including grading, adaptation and progression of interventions
• Evidence of supporting other staff to develop
• Experience of organising and/or providing training to others
• Experience of group working
• Experience of using/fitting adaptive equipment

Qualifications

• Functional Skills (level 2) or Maths & English GCSE (grades 9‑4 or A*‑C)
• National Care Certificate
• A foundation degree Health and Social care or equivalent level 5 qualification and A‑Levels and GCSEs or equivalent(s), or as a level 5 apprenticeship (e.g. Assistant practitioner apprenticeship), or equivalent clinical experience/expertise within an AHP profession underpinned by theoretical and practical experience
• Evidence of attendance at healthcare related course e.g. Dementia awareness, stroke specialist seating.
• A relevant further education qualification eg BTEC (Therapy Support Worker) or NVQ 3 in Healthcare or equivalent

Personal Attributes

• Evidence of enthusiasm and commitment to the role in Worcestershire
• Able to maintain confidentiality and professionalism
• Evidence of appropriate personal attributes e.g. responsible, reliable, flexible, well‑organised, initiative
• Evidence of good team working
• Ability to problem solve

Other Job Requirements

• Right to work in the UK/Valid Visa
• Ability to meet the physical, emotional and challenging demands of the role
• Able to meet the moving and handling requirements of the post
• Able and willing to work contracted hours over 7 days, extended daily hours pattern as required
• Able to contribute to the Therapy Weekend and Bank Holiday rota
• Able to fulfil the travel requirements of the post – Full driving licence and access to a vehicle (or alternative mode of transport)
• Able and willing to commute between sites

Skills/Knowledge and Abilities

• Knowledge of Basic aims and principles of Physiotherapy and Occupational Therapy
• Evidence of managing/prioritising own caseload/working independently
• Ability to work autonomously using own Knowledge/skills and initiative in complex situations, acknowledging role boundaries
• Effective and appropriate written and verbal communication/interpersonal skills
• Evidence of thorough, relevant self‑development/ CPD activity
• Completion of broad‑based competencies in therapy related skills
• Evidence of patient handling skills
• Evidence of activities involving leadership /management skills
• Understanding of professional, legal and clinical governance issues
• Previous experience of Electronic Patient records

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Worcestershire Acute Hospitals NHS Trust