Therapeutic Residential Worker

Action for Children; Gateshead; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Paid leave

Training opportunities

Maternity/Paternity packages

Pension up to 5%

Blue Light Card discounts

Wellbeing day

Job summary

Action for Children is seeking a compassionate Therapeutic Residential Worker to join Ayton Villa in Gateshead, supporting children who’ve faced significant challenges. You’ll work with each child’s individual plan, applying therapeutic approaches, keeping essential records and supporting meaningful activities to promote emotional, social and developmental progress.

You’ll collaborate with a multidisciplinary team to meet each child’s unique needs, building stability, trust and positive

Qualifications

• Experience working in a care setting and building positive, trusting relationships.
• Able to communicate effectively with children, young people and their families.
• Calm, solution-focused approach to problem-solving, both independently and as part of a team.
• Emotional resilience and confidence when responding to challenging aspects of the role.
• Level 3 Diploma in Residential Childcare or willingness to complete within two years with full support provided.

Responsibilities

• Bringing a positive, proactive approach to supporting children.
• Taking responsibility for each child’s personal care and daily needs.
• Showing resilience and calm when supporting children through challenging situations.
• Ensuring the safeguarding and wellbeing of young people at all times.
• Keeping clear, accurate daily records to support consistent, high-quality care.

Skills

Care settings experience

Communication with children

Emotional resilience

Calm under pressure

Education

Level 3 Diploma in Residential Childcare

Willingness to complete within 2 years

Job description

Therapeutic Residential Worker

Salary: up to £28,400 per annum (depending on experience)

Location: Gateshead, Tyne & Wear

Contract/Hours: Permanent/Full Time – 37 hours per week and casual hours - This role requires flexibility to work across a range of shift patterns, including early mornings, late evenings, waking nights and sleeping in shifts. Sleeping in shifts attract an additional £50, This shift pattern allows for two weekends off per month.

Closing date for applications is midnight of 7th October

Benefits

• Over 7 weeks inclusive paid leave and the option to buy or sell leave
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages
• Up to 5% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers
• As part of our commitment to staff wellbeing, you’ll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.

At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.

A bit about the role

We’re looking for a compassionate and committed Therapeutic Residential Worker to join our team, supporting young children who’ve been through significant challenges. In this role, you’ll help create a safe, nurturing and predictable home where children can experience what every child deserves — a happy childhood, meaningful relationships, and the chance to heal, grow and thrive.

You’ll work closely with each child’s individual plan, putting therapeutic approaches into practice, keeping essential records, and supporting meaningful activities that encourage emotional, social and developmental progress. Collaboration is at the heart of this role, and you’ll be part of a highly experienced multidisciplinary team who work together to meet each child’s unique needs, building stability, trust and positive relationships.

As a Therapeutic Residential Worker, you’ll champion Action for Children’s values and play a key role in supporting the Registered Manager and wider team to achieve positive outcomes for our young people. Your warmth, consistency and commitment will help create the foundations for brighter futures.

About the service

Ayton Villa is a trauma‑informed residential home dedicated to providing a safe, stable and nurturing environment for children who have experienced early adversity or trauma. Our approach is rooted in understanding how these experiences can shape a child’s emotions, behaviours and development, and ensuring that every interaction supports healing, trust and positive attachment.

The home itself is warm, welcoming and truly centred around the children who live there. Recently rated Ofsted Outstanding, Ayton Villa is recognised for its exceptional commitment to putting children first. The team consistently goes above and beyond to create a sense of belonging, predictability and emotional safety, tailoring care to each child’s needs and working at their pace.

Being a trauma‑informed home means we prioritise relationships, empathy and consistency. We focus on helping children feel understood and valued, supporting them to build self‑confidence, develop emotional regulation and lay the foundations for a brighter, more hopeful future.

How you'll help to create brighter futures

• Bringing a positive, proactive approach to supporting children.
• Taking responsibility for each child’s personal care and daily needs.
• Showing resilience and calm when supporting children through challenging situations.
• Ensuring the safeguarding and wellbeing of young people at all times.
• Keeping clear, accurate daily records to support consistent, high-quality care.

Let's talk about you.

Are you resilient and have a positive approach to change and challenge? We are looking for someone with a ‘can do’ attitude to join our team. Ideally you will have:

• Experience working in a care setting and building positive, trusting relationships.
• Able to use a range of approaches to communicate and coordinate effectively with children, young people and their families.
• A calm, solution-focused approach to problem-solving, both independently and as part of a team.
• Emotional resilience and confidence when responding to the more challenging aspects of the role.
• A Level 3 Diploma in Residential Childcare (or recognised equivalent), or a willingness to complete this within two years — with full support provided.

Why Action for Children?

Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.

We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.

Will you join us?

Our Commitment to Equity, Inclusion and Anti-Racism

At Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.

We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under‑represent­ed in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.

We also encourage applications from men, who are under‑represented in our Children’s Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.

Want to get to know Action for Children better?

Job description

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Make a Difference - A Career in Residential Services

Find out more about Action for Children here:Action for Childrenand onLinkedIn,Facebookor YouTube to get to know us better.