The Stoll Foundation – Property Services Manager

Confederation of Service Charities; Greater London; On-site; GBP 50,000; Full time

Job summary

A leading charity organization in Greater London is seeking a Property Services Manager responsible for providing management of property services and ensuring excellent customer-focused service delivery. The ideal candidate will manage property services compliance with health and safety regulations and maintain high resident satisfaction. This full-time role offers a salary of £50,000 per year and includes additional benefits.

Qualifications

• Experience in property management or a related field is essential.
• Strong customer service orientation and excellent interpersonal skills.
• Knowledge of health and safety regulations and best practices.

Responsibilities

• Manage property services and ensure excellent service delivery.
• Monitor performance outcomes and present management information.
• Ensure compliance with regulations and policies.

Job description

The Stoll Foundation – Property Services Manager

Location: Fulham base; onsite across all Stoll Foundation offices.

Job type: Full-time (Monday to Friday – 9am to 5pm)

Responsible to: Head of Property Services

Direct Reports: None

Salary: £50,000 per year, plus benefits.

About Stoll:

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high‑quality homes and support that enables independence, dignity, and well‑being for those who have served their country.

Job Purpose

Responsible to the Heads of Property for providing management of property services.

Responsible for ensuring the delivery of an excellent customer‑focused property management service to ex‑Service personnel and their dependents and maintaining high levels of satisfaction.

Responsible for ensuring that all our housing schemes are maintained at the high standard that our residents reasonably expect of Stoll.

Responsible for ensuring that health and safety at all of our housing schemes is effectively managed and delivered in line with Stoll’s Health & Safety Management system.

To monitor and be responsible for ensuring agreed performance outcomes and objectives are achieved. Presenting regular management information and reports on key performance indicators. To ensure that this management information is regularly reviewed to ensure that high levels of performance are maintained.

To ensure that property services comply with best practice, the law, and the regulatory framework and that all relevant policies, procedures, processes and administrative systems are regularly reviewed and updated.

To manage day‑to‑day property services expenditure in line with the budget.

To ensure close working with the other teams to ensure that excellent property management also supports Stoll’s charitable mission.

To ensure that residents are actively engaged and participate in decisions that affect service delivery.

The closing date for this role is Friday, 28 November 2025.