The Exeter Inn and Epoch Restaurant - Restaurant Supervisor

Hay Creek Hotels; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality group in Exeter is seeking a Restaurant Supervisor to lead dining staff, ensure guest satisfaction, and uphold food and beverage standards. This part-time role offers $27/hr and eligibility for major medical benefits after 60 days of employment, along with employee discounts at partnered properties. Ideal candidates will have experience in the food and beverage industry and strong leadership skills.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Employee discounts at partnered properties

Qualifications

• Ability to lead and inspire restaurant staff.
• Strong communication skills for guest interactions.
• Experience in the food and beverage industry.

Responsibilities

• Lead F&B staff and liaise between kitchen and front of house.
• Ensure guest satisfaction by visiting tables regularly.
• Train staff to uphold company hospitality standards.
• Monitor employee performance and address issues.

Job description

Epoch Restaurant & Bar at The Exeter Inn is hiring a Restaurant Supervisor

**Please submit a short cover letter with your application outlining why you would like the position, your relevant experience, and a brief explanation of any recent career pivots and/or employment gaps**

$27/hr

This is a 30hr/wk position that would offer major medical benefits (health/dental/vision insurance)

Why The Exeter Inn?

• Historic Charm Meets Modern Comfort: Nestled in a historic town, the Exeter Inn blends classic New England elegance with contemporary amenities to deliver unforgettable guest experiences.
• Prime Location: Located in picturesque Exeter, NH, home to Phillips Exeter Academy and rich in Revolutionary War history, the town offers a vibrant mix of culture, dining, shopping, and outdoor activities.
• Proximity to the Seacoast: Just a short drive from New Hampshire's stunning coastline, including Hampton Beach and Rye, and only an hour from Boston.
• Benefits: Competitive and comprehensive benefits package.

A distinctive element exclusive to Hay Creek Management’s approach to guest service is its "Host Philosophy", which encourages each associate to develop the skills necessary to offer competent hospitality service outside the realm of their primary job responsibilities.

The ability of our Host Associates to proficiently multi-task provides guests at Hay Creek properties a secure, comfortable confidence that their service expectations will be exceeded.

The Restaurant Supervisor would report to the Hotel GM, shifts for this position are Wed 3p-10, Fri & Sat 3p-11p, Sun 8a-1p and a few hours of admin work throughout the week.

Job Duties (but are not limited to)

• Lead F&B staff by acting as a liaison to the kitchen and front of house operations. Lead expo regularly.
• Visit tables regularly, ensuring guest satisfaction and building connections with local guests.
• When on duty and when MOD/GM is not present, lead by example with positivity and motivation. Push staff to be their best and ensure adherence to F&B standards.
• Discuss specials daily with chef, update white board
• Assist in point of sale system issues and problem solving. Maintain counts, 86’s, etc.
• Consistently check in with GM on a regular basis to ensure a high level of communication.
• Responsible for practicing and training for proper timing of food courses.
• Train employees to keep up with company standards and new changes.
• Assist GM with scheduling, filling in shifts, etc. when requested.
• Place liquor orders and assist with inventory
• Coordinate workflow to ensure a smooth-running operation.
• Monitor employee’s performance and issues, address discipline when necessary, act as witness to coaching and counselling sessions as needed. Ensure GM is updated with all associate relations and performance issues.
• Assist team members as needed to promote a positive teamwork environment.

Part Time Benefits Eligible Position

Employee will maintain an average of 30hrs per week and will be eligible for major medical benefits after 60 days of employment

• Health Insurance
• Dental Insurance
• Vision Insurance

All HCH employees are also eligible for employee discounts at partnered properties.