The Estée Lauder Companies Commercial Executive, 12 month Fixed Term Contract

The Estée Lauder Companies; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A cosmetic company is seeking an Associate, Ecommerce to lead email and site content execution. The ideal candidate will have 2+ years of experience, strong organizational skills, and excellent communication abilities. Responsibilities include managing creative priorities, collaborating on promotional content, and utilizing analytics to optimize site performance. This role is located in the City of London.

Qualifications

• 2+ years of experience in a related field.
• Detail-oriented with strong organizational skills.
• Excellent verbal and written communication skills.

Responsibilities

• Lead email and site content execution for Esteelauder.com.
• Collaborate with cross-functional partners for email and site content.
• Manage email planner and weekly creative priority list.

Skills

Detail-oriented

Organizational skills

Problem-solving

Communication skills

Proficient in MS Office

Understanding of website metrics

Ability to multi-task

Education

College degree

Tools

MS Office

Contentsquare

Job description

The Associate, Ecommerce will lead all email and site content execution for Esteelauder.com and .ca. This individual will own the accurate and timely execution of email creation and onsite content partnering closely across copy and creative as well as onsite teams. The position requires a combination of analytical, strategic, and creative thinking in order to deliver revenue goals. The candidate should thrive in a fast-paced environment and possess a deep understanding of e-commerce as well as email and content production. This position will report to the Executive Director, Ecommerce and work closely with the Manager of E-mail to deliver and achieve overall strategic and business objectives.

Email

• Manages weekly creative priority list for copy and creative team.
• Manages online creative portal (Wrike) to answer copy and creative questions.
• Owns and maintains the email planner by partnering with Email manager on segmentation, exclusions, and DISCLAIMERS.
• Ensures timely and accurate hand over of assets to email partner Tinuiti.
• Partners with Email Manager as well as copy and creative to QA and approve all emails.
• Collaborates with cross functional partners on the site team to ensure inventory is available and site placements are accurate for email support.
• Maintains and forecasts email allocation summary.

Site Assets

• Partners with Executive Director, Ecommerce and Associate, Ecommerce Promotions on creative needs for upcoming promotions. Ensures information is accurately reflected in Wrike.
• Manages the tracking of homepage content refresh of US and CA. Collaborates with Director on homepage content strategy and ideation.
• QA test all site assets, including links pre and post launch, collaborating with creative and copy teams to gather holistic feedback, inclusive of Homepage, SAO, and Navy banners.
• Ensures site assets are handed over in properly optimized sizes to maximize site speed.
• Attends weekly site performance meetings to understand optimizations needed, partnering with internal and external teams to make performance updates in a timely matter.

Analytics & Reporting

• Lead data driven site asset requests utilizing new tools like Contentsquare to maximize conversion and reduce ineffective site content & workload.

Qualifications

• 2+ years experience.
• College degree required.
• Detail-oriented, ability to multi-task, Ability to prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment, Strong organizational skills, Pro-active problem-solving abilities.
• Excellent verbal and written communication skills.
• Must be a brand advocate and team player.
• Highly proficient in MS Office (Outlook, Excel, PowerPoint).
• Aptitude for working with Internet tools (i.e. web-based reports, databases and various multimedia technologies).
• Thorough understanding of website metrics, data analysis, and reporting tools.