Test Administrator (Part-time & zero-hours basis) in Ipswich

Mobile Testing Solutions Ltd; Ipswich; On-site; GBP 60,000 - 80,000; Part time

Job summary

A global exam service provider based in Ipswich is looking for enthusiastic Test Administrators on a part-time, casual basis. This role requires attention to detail and the ability to provide high levels of customer care in a dynamic exam environment. Candidates should have secondary education and be proficient in English. This position may require flexible hours and a willingness to use personal devices for work tasks.

Qualifications

• Proficient in English (CEFR B2 or above).
• Comfortable with common IT hardware and software.
• Meticulous and organised in your approach.
• Willingness to adapt to varying working hours.

Responsibilities

• Assist with day-to-day exam delivery for IELTS exams.
• Ensure examination integrity and compliance.
• Provide venue IT support and maintain exam readiness.
• Carry out light cleaning and set up examination rooms.

Skills

Attention to detail

Customer care

Multitasking

Collaboration

Education

Secondary education or equivalent

Tools

Common IT hardware and software

Job description

Mobile Testing Solutions Ltd ("MTS") is a global exam service provider for a variety of exam boards which also has an online exam preparation school.

Overview

We're on the lookout for several enthusiastic Test Administrators to join our Ipswich team on a part‑time, casual zero‑hours contract basis. If you're someone who thrives in dynamic exam environments and has a keen eye for detail, this role might be your perfect fit.

Responsibilities

• Report to the Senior Test Administrator to manage the day‑to‑day exams delivery for IELTS exams.
• Ensure MTS's examinations and examination administration are delivered by carrying out test monitoring tasks as assigned on test days.
• Set up rooms, put out or adjust tables and chairs according to the number of test takers.
• Provide basic local venue IT support and ensure computer terminals, digital recording devices, ID cameras, and CCTV, if relevant, are exam‑ready.
• Perform light cleaning and tidying duties which include, but are not limited to: putting away papers, sweeping up pencil sharpenings and eraser fragments, putting litter in bins, emptying bins, wiping surfaces, chairs and computers, window ledges or other fixtures and fittings.
• Carry out regular audits, guided by the Senior Test Administrator.
• Ensure that there is proper security in the examination room to preserve the integrity of the exam.
• Use own email address and email account for correspondence with MTS colleagues and ensure that MTS's confidential, internal documents, information and data are not disclosed to anyone other than their intended recipient/reader.
• Use own laptop or desktop PC for self‑led e‑learning/online training events and Teams or Zoom meetings or training sessions.
• Be willing to use own smartphone and data allowance to access MTS's system.
• Comply fully with MTS's GDPR, data protection policies, standards and Safeguarding (Children and Vulnerable People) policy and any other signed compliance agreements.
• Participate actively in performance monitoring exercise based on the exam performance for continuous improvement.
• Be smartly dressed as per MTS policy.
• Have a commercial mindset for actively cross‑selling or up‑selling MTS's products and services.
• Give test takers the highest level of customer care, ensure secure and safe exam administration and abide by the rules and regulations set by each examining body.
• Carry out any other tasks and activities for MTS, according to business priority, as appropriate for this level role.

Recruitment Requirements

• Completion of a Self‑Declaration Questionnaire regarding suitability to work with children/vulnerable adults.
• An Enhanced DBS check with Child and Adult Barred List information (or equivalent for overseas applicants).
• At least two satisfactory references, one of which must be the most recent employer.
• Proof of identity and right to work in the UK.

Qualifications

• Secondary education or equivalent.
• Proficient in English (CEFR B2 or above).
• Comfortable with common IT hardware and software.
• Meticulous and organised in your approach.
• Ability to multitask and remain calm under pressure.
• Collaborative mindset with a can‑do attitude.
• Willingness to adapt to varying working hours.
• Eligibility to live and work in the UK.