Tesco Travel Money Advisor

RHR UK; Sunbury-on-Thames; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading provider of foreign exchange in Sunbury-on-Thames is seeking a Travel Money Advisor for a part-time role. You will engage with customers, provide advice on foreign exchange products, and ensure top-tier customer service. Ideal candidates are strong communicators with a desire to succeed in a customer-focused environment. Flexible working hours and numerous benefits are offered.

Benefits

Private Medical Insurance

Discounted Health Products

Employee Wellness Programs

Flexible Hours

25 days holiday

Performance Bonus

Pension Scheme

Qualifications

• Natural communicator with strong listening skills.
• Drive to make a difference and care about customer experience.
• Able to clear reference checks during onboarding.

Responsibilities

• Build relationships with customers to understand their travel needs.
• Provide support and advice on foreign exchange products.
• Process foreign exchange transactions accurately.
• Meet key performance goals in operations and customer service.
• Handle daily online FX requests and deliveries.
• Adhere to compliance procedures.

Skills

Great communication skills

Customer relationship building

Attention to detail

Desire to succeed

Job description

Tesco Travel Money Advisor Tesco Sunbury Part Time

Salary : £13.00 per Monthly

Job Type: Temp 12 Months Maternity Cover

Hours per week: 24

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits

• A wide range of insurances such as Private Medical, Dental and Critical Illness.
• Discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• Wide range of employee discounts provided by Bravo Benefit.
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
• Opportunity to earn a monthly bonus on top of base salary for hitting targets.
• Pension with a great Pension Provider Scottish Widows.
• Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard‑working people. Its their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).

As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

What will you be doing?

• Nurturing and forming relationships with customers to gain a better understanding of their travel.
• Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused.
• Utilising your keen eye for detail to process daily online FX request and deliveries.
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

What do I need to have?

• Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
• Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
• Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers access to international money, however and whenever.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.