Tesco Travel Money Advisor

TN United Kingdom; Coatbridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Travel Service Partner to join their dynamic team. This role offers the chance to engage with customers in a bustling retail environment, helping them with their foreign exchange needs. You will be responsible for nurturing customer relationships, processing transactions, and ensuring compliance with legal standards. With flexible hours and a variety of benefits, this position is perfect for those who are passionate about providing excellent service and enjoy a fast-paced work environment. If you're ready to make a difference and thrive in a supportive team, this opportunity is for you.

Benefits

Voluntary benefits package

Employee wellness programmes

Employee discounts

Flexible hours

25 days holiday

Monthly bonus

Pension plan

Qualifications

• Strong numerical skills for handling cash and currency.
• Proficient in IT and computer systems.

Responsibilities

• Build relationships with customers for foreign exchange needs.
• Process foreign exchange transactions accurately and efficiently.

Skills

Numerical proficiency

IT proficiency

Communication skills

Desire to succeed

Job description

Job Type : Permanent/Part Time

Hours per week : 16 hours

Salary: £12.50 per hour + Monthly Bonus

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits:

• A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• A wide range of employee discounts provided by Bravo Benefit.
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
• Opportunity to earn a monthly bonus on top of base salary for hitting targets.
• Pension with a great Pension Provider – Scottish Widows.

About the Role:

Travelex attributes its success and growth down to its hard-working people. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner.

As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options.

What will you be doing?

• Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
• Establishing yourself as a travel money ambassador and their trusted advisor.
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused.
• Utilising your keen eye for detail to process daily online FX requests and deliveries.
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

What do I need to have?

• Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly.
• IT proficient – You’ll be dealing with computers and in-house till systems throughout the day.
• Great Communicator - You’ll find talking with people and building relationships comes naturally to you.
• Desire to succeed – You’ll have the drive and vision to want to make a difference.

What does the interview process look like?

1. Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief.
2. You’ll then be invited to an online interview with one of our Talent Acquisition Partners.
3. If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face.
4. If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Our mission is to simplify our customers’ access to international money, however and whenever.

We are an equal opportunity employer and value diversity at our company.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

Bank or payment details should not be provided when applying for a job.