Tesco Shift Leader - Nights - Swansea Marina Superstore

Tesco UK; Swansea; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Swansea is seeking a Shift Leader to manage store operations during shifts. The role involves coordinating the team to ensure excellent customer service and store standards. Candidates must be over 18 and capable of leading a fast-paced environment. You'll ensure a safe and enjoyable shopping experience for customers while driving team performance. Competitive hourly pay offered with flexible shift hours.

Qualifications

• Must be 18 or over to apply for this role.
• Experience in a fast-paced retail environment preferred.
• Ability to lead and support a team in-store.

Responsibilities

• Oversee duty shifts and coordinate team operations.
• Ensure excellent customer service and store presentation.
• Support colleagues while maintaining a safe working environment.

Job description

Availability Window

The following times are the availability windows we request for this role. We will schedule your contracted hours within these periods and provide you with three weeks' notice for your shifts.

• Sun: 22:00–08:00
• Thu: 22:00–08:00
• Fri: 22:00–08:00
• Sat: 22:00–08:00

Our Shift Leader rate of pay starts from £14.76 per hour, increasing to £15.97 for stores inside the M25.

Night Premium – for hours worked between midnight and 6 am you receive an additional £2.35 per hour. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours per week. You may choose to work fewer hours (down to a minimum of 12) if you prefer.

Responsibilities

• Work in a fast‑paced retail environment, with bags of variety.
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
• Guide and support your colleagues in‑store, making sure it stays a safe place to work and shop.
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
• Lead from the front, and set a great example for your colleagues in everything you do.

Please note that you need to be 18 or over to apply for this role.

Exclusive Accessibility Statement

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Age & Working Time Policies

• Tesco will only recruit individuals who have passed the school leavers age.
• We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine and spirits, counters, bakery, and driving roles.

For more information about us please visit www.tescoplc.com.