Tesco Shift Leader - Days - Windsor Bridge Express

Tesco UK; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking a Shift Leader in Bath to oversee daily operations and ensure excellent customer service. The role involves coordinating the shift team, maintaining store performance, and exemplifying leadership. This position offers flexibility with a competitive hourly rate starting at £14.76, increasing for specific locations. Applicants must be over 18.

Qualifications

• Must be 18 or over to apply.
• Experience in retail or customer service preferred.

Responsibilities

• Oversee the store and ensure a smooth shopping experience.
• Coordinate team duties and maintain store standards.
• Lead by example and support team development.

Skills

Leadership

Customer service

Retail operations

Job description

Availability Window

We are looking for a Shift Leader available on Wednesdays and Saturdays from 14:00 to 23:00.

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but we also support flexible schedules of at least 12 hours per week.

The available times are scheduled weekly and we provide a 3‑week notice of your shifts. We support flexibility, so if your availability matches closely to advertised times, we encourage you to apply.

Customers are at the heart of everything we do.

It takes great people to run our stores, and your role as Shift Leader will ensure customers enjoy a smooth shopping experience. You will oversee the store from the shop floor, inspiring your colleagues and improving daily operations.

Responsibilities

• Work in a fast‑paced retail environment.
• Take ownership of running duty shifts, coordinating your team to deliver a clean, well‑stocked store that exceeds customer expectations.
• Be there for customers, listening to them and ensuring they find what they need.
• Look for ways to improve service, including coaching your colleagues and giving feedback.
• Guide and support colleagues to maintain a safe store environment.
• Maintain a great understanding of store performance and assist managers in delivering actions that improve operations.
• Lead from the front, setting a great example for your colleagues in everything you do.

Please note that you must be 18 or over to apply for this role.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We’re a place where Everyone’s Welcome.

We always welcome chats about flexible working. If you’re at the start of your career, want freedom to do the things you love, or navigating life‑changing moments, talk to us about how we can support you during your application.

We only recruit individuals who have passed the school leaver’s age; you must be over 18 if the role involves early morning or late evening shifts or work in certain areas such as the warehouse, beer, wine & spirits counters, bakery, or driving roles.

For more information about us, visit www.tescoplc.com.