Tesco Shift Leader - Days - Portishead W Hill Express

Tesco UK; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery retailer in Bristol is looking for a Shift Leader to oversee store operations and enhance customer experience. This role involves managing duty shifts, leading the team, and ensuring a safe working environment. Ideal candidates should be over 18 with strong leadership skills and a commitment to customer service. Competitive pay starts from £14.76 an hour, with guaranteed hours provided.

Qualifications

• Must be 18 years or over to apply.
• Experience in a fast-paced retail environment is preferable.

Responsibilities

• Oversee the store operations and ensure it runs smoothly.
• Coordinate the team and maintain a clean, well-stocked store.
• Listen to customers and assist them in finding their needs.
• Coach team members to improve service quality.

Skills

Customer service

Team leadership

Communication

Problem-solving

Job description

Availability Window

Our Shift Leader will be required to work during the following periods: Monday 09:00‑18:00, Friday 09:00‑18:00 and Saturday 14:00‑23:00. 3‑week notice will be given for shift schedules.

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with the possibility of working a minimum of 12 hours if you prefer fewer hours.

Customers are at the heart of everything we do.

It takes a great team to run one of our stores, and it takes a great Shift Leader to support that team and keep operations running smoothly. As a Shift Leader you’ll oversee the store from the shop floor and strive to improve the experience for customers, colleagues and communities every day.

Role Responsibilities

• Work in a fast‑paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in‑store, ensuring it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing and assist managers in delivering any actions that help improve the running of the store
• Lead from the front and set a great example for your colleagues in everything you do

Please note that you need to be 18 or over to apply for this role.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We are a place where everyone is welcome.

We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For more information on the accessibility support we can offer, please click here.

For more information about our store and how you can apply, visit www.tescoplc.com.