Tesco Shift Leader - Days - Kirkby Express

TN United Kingdom; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a dynamic retail environment as a Shift Leader, where you will be at the forefront of delivering excellent customer service. This role offers the chance to lead a team, coordinate shifts, and ensure a smooth operation within the store. With flexible hours and development opportunities, you will contribute to creating a welcoming atmosphere for customers while building strong relationships with colleagues. If you thrive in a fast-paced setting and have a passion for leadership, this is the perfect opportunity to make a difference in your community.

Benefits

Holiday Entitlement

Discounts

Wellbeing Support

Life Cover

Pension

Qualifications

• Experience in customer service and leading a team.
• Ability to adapt and make decisions in a fast-paced environment.

Responsibilities

• Coordinate the store team for a smooth shopping experience.
• Support colleagues and manage store opening/closing.
• Ensure health and safety routines are followed.

Skills

Customer Service

Leadership

Communication

Decision-Making

Adaptability

Job description

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Tesco Shift Leader - Days - Kirkby Express, Liverpool

Client: Tesco

Location: Liverpool, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: be554f72ee39

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Availability Window

• Sun: 14:00 - 23:00
• Tue: 14:00 - 23:00
• Fri: 06:00 - 15:00
• Sat: 06:00 - 15:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with options for fewer hours (minimum 12). We will schedule your shifts within your availability, with 3 weeks’ notice.

Customers are at the heart of everything we do. As a Shift Leader, you will:

• Work in a fast-paced retail environment with variety
• Take ownership of running duty shifts and coordinate the team
• Assist customers and ensure excellent service
• Coach colleagues and provide feedback
• Support store safety and operations
• Lead by example

You need to be 18 or over to apply. Responsibilities include:

• Coordinating store team for a smooth shopping experience
• Supporting colleagues and managing store opening/closing
• Maintaining store standards and supporting events
• Providing excellent customer service
• Ensuring health and safety routines

Requirements:

• Providing thoughtful customer service
• Building strong relationships with colleagues
• Effective communication
• Leadership in the absence of a manager
• Decision-making and adaptability
• Motivation and curiosity to improve service

What’s in it for you:

• Variety of shifts and flexible hours
• Development opportunities and training
• Inclusive culture and recognition of individuality
• Colleague benefits including holiday entitlement, discounts, wellbeing support, life cover, pension, and more

About us:

Tesco aims to be every customer's favourite way to shop, committed to serving communities and the planet better daily. We value diversity and inclusion, offering opportunities for all. We are moving towards a blended working model of office and remote work.

Note: Successful applicants will need to provide bank details on start date. We are an inclusive employer, committed to accessible recruitment processes. For support, visit Tesco Careers Accessibility.