Tesco Shift Leader - Days - Bradford Bolton Express

Tesco; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK supermarket chain in Bradford is seeking a Shift Leader to oversee store operations and ensure an excellent customer experience. Responsibilities include leading the team, coordinating store activities, and maintaining high standards of service. The ideal candidate will excel in customer service, possess strong leadership skills, and be over 18. Competitive pay starting from £14.76 an hour with flexible hours is offered.

Benefits

Flexible working hours

Training and development opportunities

Life cover and pension

Employee discounts and benefits

Inclusive working environment

Qualifications

• Must be over 18 to apply for this role.
• Ability to lead a team in the absence of a manager.
• Strong interpersonal skills for relationship building.

Responsibilities

• Oversee store operations and support the team.
• Ensure a clean and well-stocked store.
• Help customers to ensure a positive shopping experience.

Skills

Customer service

Leadership

Communication

Team coordination

Job description

Overview

Tesco UK • Bradford • Temporary • Apply by 22-Oct-2025

Availability Window

Days From time To time Tue 05:30:00 14:30:00 Wed 05:30:00 14:30:00 Thu 14:00:00 23:00:00 Fri 14:00:00 23:00:00

Pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

New colleagues joining us are offered a minimum of 16 guaranteed hours each week, with options to work fewer hours (to a minimum of 12) if preferred.

The availability windows shown indicate the periods of time during the week we would like you to be available. We will schedule your contracted hours within these times and provide 3 weeks’ notice of shifts. We are happy to support flexibility if your available times are close to, but not exactly, the advertised times.

Text note: this role focuses on supporting store operations and customer service.

Customers are at the heart of everything we do.

As a Shift Leader you will oversee store operations, help customers, and support the team to keep things running smoothly. You will face challenges as you oversee the store from the shop floor and strive to make things better for customers, colleagues and communities every day.

Your responsibilities include:

• Work in a fast-paced retail environment with variety
• Take ownership of running duty shifts and coordinate the team to deliver a clean, well-stocked store
• Be available to help customers and ensure they leave with what they came for
• Look for ways to improve service, including coaching colleagues and providing feedback
• Guide and support colleagues in-store, ensuring a safe place to work and shop
• Understand store performance and assist managers in actions to improve operations
• Lead from the front and set a strong example for colleagues

Please note you need to be 18 or over to apply for this role.

What is in it for you

There are many reasons Tesco is a great place to work. Here are just a few:

• There is variety in the role and flexible hours and shift patterns
• Opportunities for development and access to training to support your career
• Inclusive environment where everyone is welcome
• Your voice matters and ideas are welcome
• Wellbeing support and resources
• Life cover of five times pay and a pension with matching contributions up to 7.5%
• Benefits to suit you, including discounts, shares, and cycle to work
• Uniform provided and policies to support you
• Access to colleague networks for collaboration and inclusion

Our benefits include:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Flexible working from day one
• Colleague Clubcard benefits
• Free wellbeing services and resources
• Life cover and pension with matching contributions
• Additional benefits such as discounts, shares, and cycle to work schemes
• Uniform provided
• Access to colleague networks

You will be responsible for

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting colleagues to deliver daily priorities and take regular breaks
• Opening and closing the store and completing duty cover, ensuring safety
• Being the go-to person in the absence of a manager for day-to-day queries
• Keeping the store clean, tidy, and well-presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a positive team atmosphere that is inclusive
• Providing great customer service by listening to customers and putting them first
• Keeping the team informed of communications, changes, or updates
• Staying knowledgeable about store performance and seeking improvements in operations
• Coordinating store improvements and removing obstacles to service
• Following health and safety routines and ensuring colleagues do the same
• Recognising and celebrating colleagues providing great service

You will need

• To be a great role model with thoughtful customer service
• To build strong, inclusive relationships with colleagues
• To communicate clearly using various methods
• To lead the store in the absence of the Manager
• To make good decisions and adapt to change to serve customers and colleagues
• To motivate and inspire your team
• To be curious and seek ideas to better serve customers and communities

About us

Tesco’s vision is to become every customer’s favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means acting as a responsible and sustainable business for all stakeholders and the communities we are part of.

Diversity, equity and inclusion (DEI) at Tesco means everyone feels represented and welcome. Everyone is welcome here.

We support flexible working and understand life looks different for everyone. Talk to us about how we can help during your application process.

We are proud to be Disability Confident Leader and provide an inclusive recruitment process. For accessibility information please read the information here.

Please note

Tesco will recruit individuals who have passed the school leaver’s age. To find the school leaver age for your country please read here.

We can accept candidates over 18 if the role requires early or late shifts or involves work in areas such as warehouse, beverages, or driving.

During times of high applicant volume, some roles may close earlier than the listed end date. We will offer feedback to candidates who attend interviews.

For more information about us please visit www.tescoplc.com